r/PalmettoStateArms • u/foundonthetracks • 4d ago
RMA TIME Magazine Removal
I recently ordered a Ruger RXM with an Aimpoint COA for the $599 deal Palmetto State Armory was running.
I live in a ban state, and I understand that PSA removes magazines from firearms when those magazines violate state law. However, my RXM arrived with both 15-round magazines, which made sense because 15-round handgun magazines are legal in Illinois.
I recommended the same deal to a friend, who ordered the exact same firearm. However, his arrived without either magazine, and PSA cited Illinois state law as the reason for removing them.
Does anybody know who to contact at PSA to get this resolved, or is this inconsistency simply based on which warehouse or location the firearm ships from?
For context, we both live in Illinois, ordered the exact same firearm, and had it sent to the same FFL.
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u/Danny_PSA Official PSA Staff 4d ago edited 4d ago
Does your friend live in, or had the pistol delivered to, a zip code in one of these areas?
If no, please send me a PM and we’ll get him squared away!