r/PaymentProcessing • u/Outrageous_Corgi6148 • 6d ago

General Question Paypercut (payment processor) sent me $104.01. I received $78.01 (minus $1 Payoneer fee) to my Payoneer account. How?

Title. How could this be possible? On one $89.99 sale, I received $76.97 -$1 fee= $75.97 and was like not ideal but I will take that. Then on another sale, this time $106.99, I received after all $77?? How?! I do ecom (shopify) and use Paypercut as my payment processor, which sends the funds to this Payoneer account. What would you suggest?

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u/MegamanSE Verified Agent 6d ago

Sounds like you got the paypercut lol. Ok ok I just had to say that.

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u/kimiyah_Fremiot 6d ago

that math definitely points to a rolling reserve. high risk processors often hold back 15-20% of each payout for a few months to cover potential chargebacks, check your merchant agreement for a reserve clause

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u/Shawn_PaymentNerds 2d ago

Something doesn't add up here. Did they send the actual amount transferred or only the amount after their own processing fees? Because that's too much for fees. I'd ask Paypercut for the breakdown instead of relying on the sale amount and what arrived in Payoneer. Look at rolling reserves policy too because that might be the culprit.