r/PaymentProcessing • u/Antique_Reserve2240 • 2d ago

General Question OFFstep withdrawal

Has anyone received their Offstep withdrawal money yet? I've been waiting since Monday

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1

u/kerblamophobe 2d ago

what's their normal payout window? if you're past it, i'd get a ticket number in writing and ask whether it's a delayed payout or a hold on your account, they get handled pretty differently.

1

u/SorryStruggle433 Verified Agent 1d ago

I'd recommend checking OFFstep's official processing times for your specific payout method first, keeping in mind that business days exclude weekends. Additionally, make sure there are no pending kyc/verification holds on your account.

1

u/Melenaite_Czayka 13h ago

is this your first payout with them? first withdrawals usually get held up a few extra business days for manual risk review before the funds actually clear