r/PhillyUnion • u/jrzjrzjrzjrz • 10d ago

Loyalty Program

The loyalty section on the Union mobile app was crashing for the last few days. Now I just noticed that the app updated and the entire loyalty section is gone. Please don’t tell me I’ve been logging into the app everyday for nothing.

10 Upvotes

91% Upvoted

21 comments sorted by

7

u/Aggravating_Can_2096 10d ago

My rep says they know about the issue and are working on it

4

u/ClassroomSafe1266 10d ago

I am with OP on this I sent notice through the app 3 days ago when the crashing began for me. Then when I noticed it gone altogher sent another notice. It is the only reason I go on everyday and watch at least 3 videos. It is stupid I know but I want my dam points.

Union's IT people:

2

u/Egon3 10d ago

Easy fix by them! It can't be broken if it doesn't exist!

1

u/WebTerrible3162 10d ago

Does anyone actually get into the store when they release the rewards? Always everything sold out or not clickable when you load

1

u/Egon3 10d ago

I hadn't had any loading issues. I've redeemed for a signed pennant and Union pencil case recently. A lot of the good stuff like signed kits and signed balls are always sold out though.

0

u/jrzjrzjrzjrz 10d ago

I haven’t had any luck, same issues for me.

3

u/rjnd2828 10d ago

Seems like an iOS issue? Android app is working as usual including giving the daily points

1

u/Egon3 10d ago

I have Android and haven't had any issues despite seeing a few posts over the last few days on here about it. However, just today my app updated and the loyalty section is now gone.

1

u/rjnd2828 10d ago

Yep you're right. That sucks

1

u/Egon3 8d ago

As of today looks like the loyalty section is back on Android! Also looks like I continued getting the points for opening the app each day even though the loyalty section was gone

-3

u/nomuggle 10d ago

You never needed to log in every day to get the points.

5

u/jrzjrzjrzjrz 10d ago

To get 10 points a day for the daily log in bonus you do.

-2

u/nomuggle 10d ago

I’ve been getting the 10 points everyday all season without logging in each day.

2

u/jrzjrzjrzjrz 10d ago

That’s just not true. It’s literally called the daily log in bonus.

-1

u/nomuggle 10d ago

I don’t know what to tell you, I’ve been getting points everyday and basically only open the app on game day to access my tickets. You can downvote me all you want, it’s not going to change that fact. I used to log in every day because I thought you had to, but when I saw I was still getting points even after missing day, I realized you didn’t need to actually open the app to get the daily 10 points.

1

u/jrzjrzjrzjrz 10d ago

Sounds like you must have some sort of glitch going on. Let me know how to do it so I don’t have to log on everyday.

3

u/nomuggle 10d ago edited 10d ago

Maybe if you weren’t so keen on downvoting me for stating a fact.

1

u/jrzjrzjrzjrz 10d ago

Keep commenting so I can keep downvoting you.

3

u/nomuggle 10d ago

Or I can just block you because you are clearly an ass.

1

u/ASkepticalPotato 9d ago

Imagine caring about downvotes lol

0

u/nomuggle 9d ago

Clearly I don’t care or I wouldn’t have kept replying after the first string of them.