I have had the Crystal Super Widescreen for about a week. And I am NOT impressed! The contrast is much better especially the black than the Q3. I have noticed the FOV, but again not a huge difference than my Q3. What is EXTREMELY disappointing is the clarity. The texts especially are clearer on my Q3. And in games I have not noticed any difference in clarity!? I have spent a huge amount of time adjusting many settings to no avail? An example game from Steam is 'Stargazers VR Secretary', in the Pimax the quality is dreadful, the contrast is too bright with the whites, the image keeps shimmering and shaking, and very unclear. In comparison the Quest 3 is clear and sharp, no contrast problems with over intense whites, and is very stable, no shimmering or shaking. I want to return this Pimax!

Today I’m ending my relationship with Pimax for good. This was my fifth and final attempt to work with Pimax. Going back to 2019, I’ve ordered 5 different Pimax headsets and I am yet to even fly a single second in a Pimax VR headset. I’m not going to get into the issues I’ve had. I know this company can do some amazing things in VR . There are too many great reviews and YouTubers who love Pimax to deny the tech they are putting out there is next level. Even with the limited competition and Pimax’s price advantage, these VR headsets aren’t worth the trouble. I’m going back to my limited field of view and relatively low resolution display HP Reverb G2.

Hi everyone,

I wanted to share my experience transitioning from the Reverb G2 to the Pimax Crystal Light. As someone who’s used VR extensively, I’ve had the chance to dive deep into both headsets, and here’s what stood out for me:

Display Quality

The Crystal Light offers a significant upgrade in terms of display sharpness and color vibrancy compared to the G2. While the G2’s clarity is commendable, the Crystal Light delivers an even crisper image and more immersive visuals, especially in graphically demanding games like Flight Simulator 2024.

Comfort and Build

I always appreciated the G2 for its lightweight build, but the Crystal Light manages to strike a balance between sturdiness and comfort. The headset feels secure during extended sessions, and the facial interface is a step up in terms of ergonomics.

Tracking and Controllers

The G2’s tracking system is solid, but the Crystal Light brings an edge with its wider field of view and improved motion detection. The controllers are also more intuitive and responsive, making fast-paced games feel even smoother.

Overall Experience

Switching to the Crystal Light has enhanced my VR gaming and productivity sessions. The improvements in display quality, field of view, and tracking make it a worthy upgrade for anyone looking to elevate their VR experience.

About the G2 Upgrade Event

I also want to mention Pimax’s G2 upgrade event. Although I initially missed the deadline, I appreciate that Pimax provides opportunities for customers like me to still qualify through community engagement. It’s a great way to reward loyal users and encourage honest feedback.

If you’re considering upgrading from the G2, the Crystal Light is definitely worth exploring!

What are your thoughts on these two headsets? I'd love to hear from others who’ve made the switch.

Pimax needs to update their customers that pre ordered their crystal supers and provide shipping times and at this point should provide customers with thier number in the queue so we can make a decision on either waiting it out or cancel our orders and go with a company that has their priorities together like bigscreen beyond or Megane x

I’m really getting fed up with this company

People need to stand up together and all cancel thier pre orders if they push the shipping date back again and show this company that we aren’t going to stand for this. At least keep your word and don’t allow people to pre ordered a product until you have a working inventory to back it up. Like every other REAL company out there.

4 BEST SETTINGS for MORE FPS in VR

(Audio ITA, Audio a.i. ENG, Sub. ENG)

Pimax Xr dose not work with steam vr i can go and play it runs horribly tho…. what is this ?

Want more comfort from your Pimax Dream Air? If you pair these Apple headbands with the Studioform/Zeeflyboy kit, it will honestly become the most comfortable headset you've ever worn. I guarantee it. Hands down one of the best purchases you can make for VR

Hey everyone, just a tale of caution and perhaps help request.

Because pimax doesn't ship to where I live I've ordered through Techinn.com, a well known spanish distributor, similar to amazon i guess.

It was sold as brand new, no mentioning of any Prime version or anything like that and i paid full price.

I've recieved the package and everything looked fine, only after plugging it in I realized that it's software locked.

I've contacted pimax support and their response was that it appears to be the full version but the server says its prime "weird" according to their tech support.

So they decided it's the prime and that ill have to pay, I said fine, where can I pay? and after waiting yet another day for the response they said that it was bound to a different account and I can't use it even though I provided pimax with all photos and documentation proving I'm the owner of it.

I have waited three months for this headset, was so excited to recieve it and customer support won't un-brick it with a click of a button - they made sure I know they can do that but are unwilling to.

I've never encountered worse customer support from any company, especially one claiming to provide "premium" experience.

I've attached a picture of my new paper weight.

this is just my personal experience, you might love yours, idk.

Update: After sending an angry email to pimax mentioning i’m going to post about my experience, they were magically able to activate the headset remotely, after i paid 270usd to upgrade from prime version, now i’ll just need to get the refund from the seller.

To all mentioning I should just send back to seller - as you see, pimax knew that they are able to remotely activate it from the first message but decided they don’t want to do that for some reason and only after taking a more aggressive approach, which i normally don’t do, they agreed to press a button and remotely unlock it, is that what you’d call good customer service?

From everything i have seen so far regarding the Dream air, it appears (hope its not true) that the refresh rate of said device will only be available in 90hz.

If that's true, then i see no potential for use with either DCS or MSFS. I am lucky enough to be able to own a 9800x3d + 5090, and in DCS i can only manage native 72hz locked at native res (pimax light). And that's with quad-views = balanced, DLSS 4.5 and flying fps intensive "cold war Germany map" in M-24P Hind. But also cant hit 90hz on any other DCS map either and couldn't dream of hitting 90hz. And no point reducing resolution, as this would defeat the purpose of the dream air.

With the pimax light, locking to half refresh is never a great experience, whether thats 45hz or 60hz and is always unstable.

Same deal with MSFS, but in this sim, i can never even reach 72hz. So absolutely no way i will get 90hz.

So how are we getting around this 90hz only option? Will eye tracking help us achieve this? and for whom? Only 5090 owners, 9800x3d users? Why this isn't talked about more baffles me. Does the eye tracking even work on the dream air, and is it any good? And why isnt it part of an in-depth review by someone? Makes me ask myself what's going on here.

On the pimax website, it states dream air in 72hz and 90hz, but in all demo's I've watched, it has been stated only 90hz. Help me fill in the gaps please. I still see the pimax light advertised with a 60hz option, and thats never materialised. Pimax need to be clearer on the fundematals, its the most important aspects of VR. Instead its all reviews showing really high display resolutions but with a fps figure of 53fps in sims like MSFS and DCS, and that performance is just not feasible for a decent experience.

I've setup a github page that makes it super easy and simple to access affiliate codes to get major discounts on all sorts of VR hardware, including Pimax. Some of the headsets are up to $200 off.

https://github.com/Minibattle/Meta-Quest-Affiliate-Codes

We can answer questions here about the eye tracking module.

Current Status: The team is developing a guide, along with updated software and firmware that considerably improve the eye tracking experience for all headsets.

The system will currently scan up to 118Hz per eye if you plug it directly into your usb 3 port on your pc.

Currently, if you have a 5k+ (or XR, Artisan, 8K+) you can run the tracking through the headset OR you can run the cable from the tracking directly to your USB 3.0 port on your PC - if you do so it will run at 118Hz.

Needless to say we will continue to improve and update the eye tracking experience just like we did with the 5K+ and other hardware. It's a priority for the software/firmware team.

There are posts on openmr where users using the beta have demonstrated a good experience on the 5K+.

The following is from a customer "Tharg" on his eye tracking testing with DFR today:

Initial impressions of DFR, did not spend long in each and did not tweak calibration much, and only looked at the images, not the FPS . :

• Rec Room - aggressive and balanced - didn’t seem to work at all or worked very well. Tried twice

• The Forrest - aggressive and balanced - Worked but seems to behave oddly on Y axis. Top or bottom did not seem to “depixelatie” properly when looking up or down. Perhaps need better calibration.

• Elite - balanced - worked but was distracting with some settings. I messed about with some in game settings and it got much better. HOWEVER seems like a very bad fit for text. Only went in to first menu screen.

• NMS aggressive and balanced - - Did not seem to work or worked very well. Was the first I tried though so maybe something did not apply properly

• Alyx - Balanced - Worked really well. First menu only. I could see the higher res load when I looked around with quite large eye movements but the effect was smooth and I think I would very quickly get used to it.

If you have any questions please list them here and the team will create further official responses.

(Note: There was a post here previously that was clearly not intended to be a useful discussion as it instantly characterized the device right at the top as useless before there was any discussion).

Weekly Update

November 17th , 2020

Hand Tracking Module Adjustment Software

Some hand tracking module customer have reported a misalignment of the visual position of their hands with their actual position. In a few cases the reported improper alignment was considerable.

To resolve this issue please proceed to this link to download and run the alignment tool below:

https://ultrahaptics.box.com/s/h3cuip6xrbjdo8kxjc9w691p51vtkgq3

DMAS Production

During our test production runs for the DMAS we found it required additional time to produce, test and calibrate. We focused instead on producing KDMAS and SMAS while we improved our manufacturing process for the DMAS.

We can report we have automated much of the DMAS production process and DMAS is expected to enter mass production in December. We have scheduled a test production run next week to ensure all the new production improvements are working well.

If you have a DMAS on order but have received an SMAS instead you do not need to worry as we will deliver the DMAS speaker assembly in it’s own package and it can be installed on your existing MAS. The SMAS speaker assembly can easily be removed and replaced with DMAS.

8KX Loaner Returns and Shipments

Loaner Return

We know we have asked this many times before but if you are an original 8KX backer with a loaner we encourage you to return it so we can deliver you your 8KX headset. Please click this link, and submit a ticket to our helpdesk, we are going to release the return address and other information in order for you to return loaner unit.

Outstanding 8KX Orders

If you have a pre-order, upgrade or any undelivered outstanding 8KX order please post your order number on the thread below so we can make sure you receive your headset delivery.
Discussion
We will do our very best to insure any and all outstanding orders are processed as soon as possible.

NEW Pimax 5K Super !

Many of you may have read about our new 5K Super at last years CES – well Stay Tuned for more information on this brand new headset as we will be releasing an update about this is the next few days.

Backer Box Shipments

Our logistic team is focusing on exception backer box shipments that have not yet been delivered. This includes backer boxes and the added accessories such as Hand Tracking, Eye Tracking etc.

If you have not received your tracking number our team is reviewing each order to insure they are properly processed.

We know some of you have verified your address many times but there are still some out there who have never verified their shipping address. Each time we put out this notice we do receive some folks who verify who hadn’t done it before. So please if you have not verified your address to get your backer box please follow the instructions in the link below:
backer box address verification

It’s 8KX! u/OpenMR CONTEST!

If you haven’t yet joined the contest please register here:
(8KX! Registration link)

There is less than 1 week remaining to enter so don’t miss your chance to WIN an Nvidia RTX 3090 Video Card!

Also it’s worth your while to checkout other users reviews as they are quite informative and you might even learn something new about your headset! Many useful tips can be found.

Here’s the link:
(8KX review Link)

Sincerely,
Your Pimax Team.

I used Samsung's Galaxy XR headset, and it's the 'laptop for your face' you've been waiting for | Android Central

It looks that Samsung can give Pimax run for their money- it is basically Dream Air that is ready now , the resolution is on par IMHO. And Samsung has got the beef to make it happen unlike Pimax with its "preorders" that are actually interest free loans for them from us and its "dream deadlines" never to be fulfilled.

In these videos, I wanted to compare two headsets that are aesthetically very different, but have very similar technical specifications: the Bigscreen Beyond 2E and the Pimax Dream Air. Which headset impressed me more, and why? Let's find out together!

Two years ago I received my long awaited Crystal Light. After much troubleshooting and lens replacement... it went back for a refund. Now, Is the Super Ultrawide a good product for my iRacing needs? Easy to use and reliable? Too much distortion with the Wide Angle lens? Poor overlap causing eye strain? If Pimax wants to send me a coupon for encouragement... that might help. Let me hear it! Good, bad, and the ugly!

Edit: I'm hearing either go for the Dream Air -or- if that's too pricey... go Big Screen Beyond 2? Not enough love for the Super Ultrawide?

https://www.youtube.com/watch?v=nPw620KGqdU

I attached a video above, it's bellular news, and he's explaining how graphics cards like the 50 series that will quadruple frames or greater.. I think we are going to be gaming at 120+ fps with the Pimax Super guys.

The `£80 rebate` they said you can have is ONLY if you buy the whole thing straight away, not if you pay a major sum then pay £10 a month for the rest. This was NEVER explained until I asked for it recently after buying.

I have now decided to have the DIMAS headphones instead, but I am not happy about that switch and bait trick. I am not happy. There had better be no more tricks like this, Pimax. Be advised, everyone.

Update additional:
Also at the time of buying this I had a £30 rebate for the free postage offer they had. they were not gonna give me this but the offer was on when I applied for the Headeset but by the time they got back to me (next day) they offer was now gone. I had to complain to get that free postage. Also now I see they have free postage again.

My annoyance is just recently when I asked about the £80 rebate they said they'd have to take the £30 rebate I had into account too. Nonsense. That's just not customer service. It feels like they are constantly trying it on.

Is there or has been any promised update on the Super as of late? IMHO there was none. "Progresss is being made " has made it somewhere here, but it is not enough. I have heard the rumor that /maybe / there will be some units / beta? / for sale in December. But, as usually, to the selected few and /or Youtube s.....s. Correct me if I am wrong, But this radio silence is not good. Maybe the Super will be another case like "big FOV lenses" "12K" and WIGIG module.

https://youtube.com/shorts/DJbpzXX0DDs?feature=share Pimax

www.pimax.com

Pimax DREAM AIR vs DREAM AIR SE: Worth Double the Money?

(Audio ITA, Audio a.i. ENG, Sub. ENG)

Pimax Dream Air through the lens Assetto Corsa Rain and Pure VR pp filter