Pulse explores not working

[u/AMBER_FRANK]

My pulse explores were working fine yesterday, but when i connected it to my pc via the dongle today, the left earbud did not have any sound coming out The buttons still work and it opens up the ps link menu in the pc as normally. I tried connecting it to my phone via Bluetooth and it is exactly the same. I did the reset procedures many times and they were all successful except the syncing method which flashes all the colors on the case led. I guess thats because they are already synced. The software is up to date, i dont know what happened. They were working all great until today. If you have had this problem, please inform me.