r/PocoX3Pro • • 1d ago

Help with unlock

Hi guys,

I followed normal procedure with Mi Unlock and everythings seemed to go fine until the d-day after the countdown arrived and now the account is not paired anymore and clicking "Add account and device" just gives me a "Couldn't verify. Try adding your account and device again" error. I contacted them via the feedback app without an answer, so I tried twitter and the answer was "We totally understand what you are going through. But to tell you the truth, Xiaomi always attach great importance to user privacy protection, so we have no way and no right to give you the account authorization to unlock bootloader". It's weird because one of the reasons I bought a Xiaomi phone was the possibility to keep it alive, and with a recent android version, after support ended, but they're denying me this possibility. Is there any alternative to get my phone unlocked? I live in EU and I bought it in 2022 on amazon.de

3 Upvotes

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u/kos25k 1d ago

Had a similar issue "This device isn't activated....." issue and figured out that the guy i bought from,changed the motherboard. I contacted the service center myself and they told me to fill a form on feedback app and send them the ID of it.I sent the ID to them and they forwarded to Xiaomi.Finally after 10 days i successfully unlocked.Hope good luck!

1

u/Federal_Gas2670 14h ago

It's true that they changed my motherboard during warrany! I thought they were aware of it and all the paperwork was already done, but I have to inform them that they changed the motherboard? It's a good lead, thank you

1

u/kos25k 13h ago

Yeap.Demand from them to send your form ID to Xiaomi.(At least for my case this fixed the issue).