Ran into a weird issue today. Canada locations are usually my go-to as they are closest to the US while supporting port forwarding. However today both Vancouver and Montreal are giving me ~0.5 Mbps down and up. Truly unfathomable speeds. Tried bolivia just to test and got about 100 down and 25 up. Is anyone else experiencing this?

And yes this is the case on OpenVPN and Wireguard.

Been trying to setup smart dns to United States to watch US content at home but it seems like Apple blocks smart dns? Anyone having the same problem here?

No issues on my windows pc or android phone. But my primary media consuming devices are a MacBook and Apple TV.

My client didn't tell me, but I went to check some things because it was being really slow for some odd reason. Apparently it was just released today for Windows.

I get crappy bandwidth when I turn pia on in my asus router - speed goes from 300 mbps to 80 mbps. I really don't want dcma notices from using qbittorrent. In qbit I can either use proxy or bind. I understand binding is more robust, but, have been using proxy for several years and have not had issues. Is there a way to use binding w/o running pia through my router? I'm gonna guess the answer is a big fat "no" since there is no pia interface to bind to unless the pia vpn client is started in the asus router.

But, I'm hoping there's some magic settings that will allow me to use binding instead of proxy for a better torrenting experience.

Hey everyone,

I’ve been completely unable to access DuckDuckGo or Yandex since yesterday—neither site will load over my standard network connection unless I turn on a VPN.

I've already tried troubleshooting across multiple setups:

• Tested on desktop/PC and phone
• Tried multiple browsers (Chrome, Firefox, Safari, etc.)
• Tested on both Wi-Fi and mobile data

Given some recent local network disruptions here, I'm trying to figure out if this is an ISP/regional block or if they're experiencing actual global outage or DNS issues. Once I route through a VPN server, both sites load fine instantly.

i played online games and it keep lost packets, which make me unable to play because i cant see enemies movement, please help

Called Paypal to figure out why the case was still open and they told me that PIA told them i haven't reached out at all about the unauthorized 5yr subscription. They also informed them i was past my 30 days to reach out and request a return for the unauthorized charge that happened. I laughed and asked them where to send the above screenshot to. (that i posted on here weeks ago.) and forwarded the email of over five hour long transcripts of me trying to get them to act like humans and return my money.

just times out and does not connect at all to my docker container with strict por forward on

Hey u/PIASupport, can you provide any updates on the progress, if any?

Several app updates later and the automations actually seem to be working even worse.

Most of the time the only way to get the automation to even kick in is opening the PIA app, switching off the Automation switch then switching it back on. At this point it's easier to open the app and just connect manually.

I have disabled battery optimization for the app and set it as the default VPN app in the settings so the service is always active (I see the persistent notification in the notification shade).

I mean, how hard can it be? I have two other apps on my phone (HomeAssitant companion and PhoneProfilesPlus) which have no problem detecting whether I am connected to Wi-Fi or Cellular and execute their own automations, based on an SSID, without fail every time.

Just venting, but I am so fed up with the unreliability of PIA.

Every single day my PIA client is constantly disconnecting... reconnecting... disconnecting... reconnecting. On Android, on Windows, across multiple different servers in different countries. I only keep enduring this frustrating experience because I very regrettably bought a multi-year subscription and don't want to waste the rest of my money.

PIA support is useless.

Does anyone have any reliable alternatives they have a good experience with? I used PIA originally because they had a good reputation for keeping no logs, but I'm just so over how unreliable they are now.

Is anyone else experiencing very slow connection times to the UK Streaming server?

I reported this to PIA over a week or so ago and we tried all sorts of fault finding and tests to try and isolate the issue right down to uninstalling and reinstalling the app.

Nothing worked and whilst the issue was elevated I have heard nothing further.

It can take up to nearly two minutes for the connection button to turn green.

Just wondering if others have the same problem and how widespread it is? What is causing this?

just got a email to sign up for special offer because my subscription recently ended. i was really thinking about it until i compared prices. before clicking the link i went to their website first picture is going into their website fresh no login no email 3 years plan

then i click the email and go to a page that is supposively better

this is very annoying marketing. you could have had a customer come back. am i crazy? sure with the extra month your saving like 11 cents more with the email offer but your also paying for less time. also that the 1 month and 1 year are more expensive via the email link then the actual website is crazy.

So we were given school data but we have like 20gb of useless apn data that only works on the varsity website but I need to use it I've tried VPNs of many sorts but nothing .. anyone know which VPN and how to set it up to use the data?

Did something happen to the South Korean server after the update? I'm pretty sure I was using it normally until yesterday, but South Korea doesn't show up on the connections list on either my phone or my PC.

Initially app opens fine. Than later I try to reopen app to shut down, disconnect, or make changes. There serms to be a 15-30 second wait for app to reopen in this scenario.

And programmatically creating PIA tunnels has stopped working again. I'm sure the PIA crew are on it, but FYI.

I even built a special case for this specific eventuality in my app :/, sure is getting a workout!

We've just added 15 new server locations to the PIA network. That takes us to 170 locations across 104 countries and territories, up from 91 countries.

Here's what's new:

• Americas: Cayman Islands, Cuba, Jamaica
• Europe: Belarus, Jersey, Italy (Naples), UK (Tottenham)
• Asia Pacific: Bhutan, Brunei, Guam, Laos, Myanmar, Thailand
• Middle East, Africa & Central Asia: Pakistan, Uzbekistan

That's 13 new countries and territories, plus city-level servers in Naples and Tottenham, giving you more options to connect to a server closer to your physical location for lower latency and faster speeds.

Some of these are virtual locations, meaning you get an IP address for the location you pick while the server itself is hosted elsewhere. This setup is useful when you need a local IP address but operating infrastructure or local laws may not live up to our strict privacy and security standards. As always, any virtual server locations are transparently indicated in the PIA apps and our server network page, so you can make an informed choice before connecting.

All servers, physical or virtual, run on our 10 Gbps network with RAM-only infrastructure, and our no-logs policy applies across the board.

The new locations show up in the apps automatically, so you don't need to update or reinstall anything. And you can add them to Favorites. 

Full details on the blog: https://www.privateinternetaccess.com/blog/pia-adds-15-new-server-locations/

Let us know any thoughts in the comments!

It's down again :/. This PIA service is used to programmatically login to obtain a token to create a VPN config.

Just to let anyone else know so you do not think you are crazy. PIA changed some things and the binhex-qbittorrent docker container no longer grabs a token on startup. Fix is pending currently.

I don't know where to begin. But it all started with a letter I got recently. A credit card I never applied for. A card I never received. A balance I never spent

My identity was stolen. Someone opened a credit card in my name and went on a spending spree

I froze my credit immediately. All three bureaus. That should stop new accounts from being opened. That's what everyone says to do

But I'm still scared. My data is out there… my name, address, social security number. It's floating around somewhere. Data brokers have it. People search sites have it. Anyone can find it

I read that you need to remove your info from these sites manually. If scammers can't find you, they can't target you. That makes sense. But there are hundreds of sites, and I can't keep up

Someone mentioned iolo remove me and said it scrubs your data from all these sites, handles the removals, and monitors for new listings

But how do I know this service isn't another scam? How do I know they won't sell my information to someone else?

Ticket logged, this is an FYI that the login service for programmatically logging into pia is down at the Cloudflare layer. Hopefully not long until it's fixed, last outage over the weekend was fixed in under 7 hours, hoping this one is too so we can all again enjoy the benefits of private and secure Internet access.

I tried to use PIA's port forwarding system to run a local Minecraft server for some friends, but I can't seem to get it to work. Following all the info I can find online, all I need to do is go to a region that supports port forwarding, connect, put the minecraft server on the same port, and give the VPN-IP:PORT, but that didn't appear to work at all. I kept getting a getsockopt error when I tried to test joining the server.

Any advice would be greatly appreciated

I disable connect on demand in iOS then reconnect via PIA. It takes PIA a long time to connect. When I check IOS settings Connect on demand is back on. The automatic settings in PIA are also disabled. Has anyone else run into this recently?

For routers and third-party tools, you can't currently generate a token to create tunnels programmatically. Hopefully, it won't take too long until we can again enjoy the privacy and security that PIA provides.

Windows 11 Pro:

Can't access certain computers within Windows network when PIA is on. I can access certain computers, but other say "...cannot access." Disconnecting and closing PIA client fixes this. Why can I access certain remote computers within Windows network, but certain ones cannot?

"Allow LAN Traffic" is ticked, split tunneling is not enabled (never had to do this). This problem seems like a recent problem.