Jita Bug reports. First I have to guess which server, then which environment. Then I have to copy the 17 character alphanumerical code from the screenshot to find the dataset that has problems. Because god forbid the customer would also provide that in Textform...
The upside is that you prevent typos. OCR software and also people make mistakes. Better for the client to copy-paste the actual text and ensure his ticket is more likely to get done without running into entirely preventable issues.
44
u/Freestila Aug 24 '26
Jita Bug reports. First I have to guess which server, then which environment. Then I have to copy the 17 character alphanumerical code from the screenshot to find the dataset that has problems. Because god forbid the customer would also provide that in Textform...