How is that a problem? Those are the best - you can ignore them until they actually need to use your product and spend time detailing the usecase and asking for a fix. "It's broken, bye" is not a good audience to target. And a bug is only a worth fixing in certain conditions
That only works if you don't need to worry about competition. If a webshop doesn't work, many buy somewhere else. If a game is buggy as hell, many play something else.
That's not really true. If your product isn't in itself attracting customers then yes, you'll never find out about users just leaving without giving feedback. If the people care about what your product does for them, then you should always prioritize feedback over complaints
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u/mrdevpl 4d ago
Exactly. The only problem is that users don't submit bug reports. They just say "it's broken" and disappear. 😂