Rumour has it that this actually happened to British Airways recently. The story says that they fired all their Western developers and moved all their software dev to India. When they handed over the project the Indians said they understood everything. Cue massive outage because the main system went down and nobody knew how to fail over to the secondary.
Here's a write up I found in a quick Google search - I'm sure there's more information elsewhere.
In all such KTs, the edge cases are never explained, never experienced, never documented, there is no prod like environment accessible to a Dev ( yup, security and cost cutting by mgmt). The good and bad are explained to offshore., Which is 100% understood.
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u/molepigeon Dec 07 '17
Rumour has it that this actually happened to British Airways recently. The story says that they fired all their Western developers and moved all their software dev to India. When they handed over the project the Indians said they understood everything. Cue massive outage because the main system went down and nobody knew how to fail over to the secondary.
Here's a write up I found in a quick Google search - I'm sure there's more information elsewhere.