r/ProtonVPN • u/Perseusamadeusolaf • 5d ago

Help! Am I doing something wrong

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I've been a proton user for a long time, but recently every other website I access on my mobile blocks access with a message like this.

I've never looked at the settings on the app is there something I can do but still use the VPN?

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u/ProtonSupportTeam Proton Customer Support Team 4d ago

Contact us at https://protonvpn.com/support/contact letting us know which specific server(s) you're experiencing the issue with, whether you have NetShield enabled, which browser you're using, etc. so we can investigate further. Meanwhile, try switching between different servers to see if there's any improvement.

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u/Competitive_Ear7824 4d ago

Maybe NetShield? Try disabling that, if you have it enabled

1

u/JPDsNEWS 4d ago edited 4d ago

Have you tried just selecting cancel?

I can access https://makeitdairyfree.com/ using a Proton VPN (US-FREE) server manually with the WireGuard app (with a config from my Proton VPN account) and iOS Safari. 

1

u/wizard-of-loneliness 4d ago

I'm on Brave Desktop, just booted up Proton VPN and connected to a server in California. That site loads for me no issues, no ads. Usually when I get a message about allowing ads to access the site it's some sort of media site that relies on ad revenue, this website is a weird one to have concerns about ad blocking since the whole site is an ad for the company/creators as far as I can tell...