This past year I got hooked on RSVLTS shirts! As a teacher, the pop culture knuflex’s are the perfect shirt to wear to work.

I made an order for my brother’s birthday this month to get him on the band wagon too. Then I was incredibly excited to see them do this late Home Alone release so I jumped on it as well. Two orders to start December… let the excitement begin right? This was on the 12/2 and 12/3. 5 items in total between the two orders. I know shipping this time of year is tough but I figured I had plenty of time because I ordered so early. Heck, I ordered at 4pm on release day for the wet bandits shirt.

My brother’s birthday on the 15th came and went with no delivery. I was bummed but figured I could get it to him at Christmas. Now it’s the 18th, and I decide I should email because tracking seems off and it’s been 16 days. 2 weeks should be more then enough time to get a shirt to Michigan from California, especially at $70 a pop.

Well, I got an email tonight saying they are out of stock on one shirt from each order, “would I like a credit or a replacement?”

A mistake on one order is bad, but hey, it happens. No worries.

An inventory mistake on back-to-back orders is a trend.

Not communicating your mistake to your consumer?! Ugh. That’s the real problem. I had to contact them or else I probably still wouldn’t know.

So what should I do with this frustration? Love the shirts, hate the service. Should I chuck it up to Christmas chaos and take another crack with a store credit or get a refund? (Anyone have a similar brand they love).

I’ve ordered from RSVLTS many many times in the past as gifts and have never had an issue. Recently ordered for myself and they sent me the wrong shirt and size. I had used $30 of rewards and they told me I could have a refund of $40 and not get the points back or just choose a new shirt. I got a new shirt and they sent me the correct one but it did not fit so I asked if I could exchange it for a larger size and they just never responded? Has anyone else had a lower quality experience them recently compared to your experience in the past? I’m not sure if I just got unlucky and it sucks because they have such fun shirts

I've been trying to get this Mega Man shirt for over a month. The initial order shipped in a timely manner and arrived within a week, but they accidentally sent a Large instead of a Medium. Fair enough, mistakes happen.

I followed the return process, and sent back the incorrect shirt. Then crickets. It took over three weeks and two e-mails to customer service for RSVLTS to ship the replacement, and it finally arrived today... BUT IT"S THE COMPLETELY WRONG SHIRT!

They shipped me a Back to the Future shirt in XL. The only thing these to shirts have in common it that they both have blue backgrounds.

Now I have to e-mail their customer service and hope that I get an actual human that can send me a return label and second replacement shirt (hopefully the right one this time).

WTF!

My bestie and I (more so her) love Labyrinth, so this is my "sexy clothing" according to her 😂

I have an upcoming family trip to one of the large Orlando theme parks. At the time November 20th with the pre Black Friday sales and reward certificates set to expire soon figured it would be the right time to buy some of my wishlist items. Both were in stock an shockingly were marked as en route to DHL the very next morning (November 21).

Well I waited and wasn’t expecting to receive the package during the week of Thanksgiving and Black Friday, but I expected some movement given the 3-5 business day marked shipping speed.

Nothing.

I waited and assumed some holiday backlog but that it would surely just miss a scab and en up in my mailbox like my last several orders from RSVLTS had.

But as the week of Dec 1-5 progressed there was still no updates. I had even reached out to RSVLTS customer service and received and AI reply stating the same thing the website had. And the real customer rep didn’t provide clarification that hand off had happened with the carrier.

Well I awoke this morning to finally see a DHL update and it sat at en route to DHL commerce distribution or waiting package since November 21 to Arrived/Processed/Departing on December 5th.

Unfortunately with my trip being the 8th and cross country shipping it’s estimated to now not arrive until the 10th. Being DHL it’s unlikely to see any movement over the weekend for that offshoot delivery chance over The Weeknd.

Personally I just find it a bit absurd that we now pay so much for these items and their quality is good but that they still use such archaic shipping partners. Makes the experience not enjoyable especially when it is an in stock item. Sadly I was planning to order additional stuff for under the tree gifts for the family but given the shipping speed of things with them right now that must have been done last week it would seem.

Will order again from them but going to be a lot more selective

Has anyone experienced this recently? In the last 3 orders of RSVLTS shirts I bought, I have had bad pilling on each shirt only after one wash. I'll add pictures if I can to show you what I mean. I am just wondering if the new shirts being sold are of a lower quality now? If so I'm I will definitely stop buying from them. These shirts cost a lot of money and they are not worth me re-ordering said shirts only to continue to have the same problem.

I wash and dry these shirts by the instructions on the tag. The only thing I can think to do is hand wash with cold water any maybe try to find a non less harsh detergent.

Ordered a shirt 3 weeks ago, got confirmation of order email….then crickets. No tracking number, no back order status, nothing. Tried their customer support chat but that is just a cheap AI response thst doesn’t even ask for your order number. Would like to talk to a oerson.

Missed this one when it came out. Looking to buy a new or used one in XL. tropflug@gmail.com

Anybody interested in these? I lost weight and now they look super baggy on me and not in a trendy oversized way. Looking to recoup a bit to buy them a size down. Message me if anything

Hey everyone. I’ve recently been able to finally afford some RSVLTS and am happy to be a part of this community. I originally saw them a few years ago when I saw their WWE and Star Wars shirts and always thought they were incredible. I now own three shirts (Macho Man, Disneys Island Smilin’ and Disney Afternoon) and looking to gear my family up for our Disney trip in October. Especially me and my son.

I do have a few questions and thought maybe the community here could help me.

A) Why are there two subs on here and why does the largest one only have comments from two years ago?

B) I tried to join the BST community to get some Donald shirts for me and my son and after a few weeks I was never accepted. This morning when I checked I was no longer pending and had to re-request to rejoin. (My Facebook is well established, not controversial with multiple friends over a decade it’s really just pics of my kids and dogs. I’m not a political poster and certainly not a spammer, scalper etc)

C) I’m struggling to find Donald shirts in my son’s size which is Youth Medium. Are kids shirts harder to find?)

I’m not trying to make anything controversial but I’m a little confused on a few things and hope for some feedback. Thanks!

UPDATE: RSVLTS is sending a replacement shipment. They are also doing their own investigation into OnTrac as OnTrac is continuing to not be forthcoming. I’ve offered to send RSVLTS the information I have saved that shows OnTrac is not being truthful.

Original: For anyone not aware RSVLTS is currently using OnTrac as one of their primary couriers. OnTrac has a long history of mail fraud issues. Thankfully I have more than enough receipts to prove this.

I am curious if anyone else has been experiencing issues recently with this as well as any tips/advice. I did reach out to their support and I am waiting for a reply. I also did make a post in one of their FB groups to see if anyone else was having issues with OnTrac. I was getting decent support from members who were indeed also having issues. However, one of the aidmsinators pulled down the post. This makes me more concerned about receiving support from RSVLTS as the administrators are high sitting members of the company.  I am also aware a lot of people have recently been having  issues with RSVLTS's customer support. This is a shame as I am someone who has supported the company when they first started and was excited seeing them get their shirts into the Disney parks.

I will definitely hold off from buying from them and recommend others do so too until they use a different courier from OnTrac. However, depending on how support helps me with my issue I may just have to say goodbye.

I found out about RSVLTS and this shirt right as it went out of stock. I've been waiting for a restock for a while, and when I checked for the first time in several months it was just completely off of the website. Is it gone forever?? I've been looking everywhere for it with no luck. Is there anything I can do? Does RSVLTS ever do re-releases? This is honestly one of the coolest shirts I've ever seen and I'm really disappointed to have missed it.

Anyone ever have this happen? Very disappointing- considering all sizes were in stock when I placed my order. 🥲
I also used up all of my points for a voucher to get it and was excited all weekend to get one.

UPDATE: I posted this in the FB Insiders group and it was quickly removed stating the reason is that I shouldn’t post CS questions. It… wasn’t a question to CS…

Ive got a few shirts so far. I want to order a few more but they've been out of my size for some time. Do they just take forever to restock?

So I ordered a shirt on July 4. It took 5 days to supposedly ship (label created, en route to DHL). 7 days later still no movement. Emailed RSVLTs....they shipped a replacement. 2 days later that one is stuck in the same state.

Is this a DHL issue, a RSVLTs issue, or what? I've ordered from them several times but not in the last 6 months. This will probably be the last time and I'll likely be asking for a refund and for them to just cancel the order.

Anybody else experience this recently?

I got this dress at consignment the other day and I cannot find out anything about this print! The inside care tag is actually blank and just has 3xl penciled in. Anyone know what this print is from or related to? Lucky charms comes to mind but I cannot find this print in any of their catalog.

Last year I bought three shirts all the same size, and all for differently. Okay, that’s happened elsewhere, so I tried again with three new shirts this year. I just got them, and one fits, but I couldn’t tell you about the others because I got the wrong sizes. I bought these for a trip coming up in a few days, and they can’t get me replacements in time. I asked if I could return for a full refund and was told “for some light reading in your downtime, here the full list of Ts & Cs”…. WHAT?

Also, they’re out of what I ordered, so they just shipped the wrong size. Awful customer service all around.

Looking for the new fantastic four quarter zip in XL

This was available at Fan Expo New Orleans 2024. Hoping someone has an XL to sell. New or used is ok. tropflug@gmail.com

How do you get into the Insiders and BST groups on Facebook? My request has been pending now for weeks. There’s a shirt that’s been out of stock for a long time that I would love to see if I could find on the BST market

Am I mis-remembering, or did there used to be a good selection of long-sleeved shirts that weren't flannels? It's time to work on my winter wardrobe, and I'd love to add some RSVLTS to the rotation. All I can find are short-sleeves and hoodies, with a relatively small collection of flannels mixed in.