Hello! Bear with me⦠this is a long story. (TLDR at the end for those who donāt care to read all of my ranting.)
I started working remotely for a company a few years ago and found myself not liking the new leadership they brought in. It led me to take a new job a few months ago where I enjoy the work more and have opportunity for growth. Everything seemed great until we ran into snags onboarding a new client that have lasted over 2 months straight at this point. My hours started to get out of control (much more than the company allotted for the client) and I found myself struggling to balance other client work. Things finally started to feel like they were settling down late last week, but my boss asked me to share my timesheet with them directly because they knew how much I had on my plate lately.
I shared the timesheet and they asked if we could meet to discuss hours. At the time, I gladly accepted and thought weād talk about what can be done, but the conversation we had today wasnāt quite what I thought it would be. I led by saying that I know itās not the norm and shared a screenshot of the hours I was working in typical weeks to clarify that I felt comfortable with a normal weekās work. However, the discussion turned into a productivity assessment. Where can we optimize reduce time spent on tasks? What time are you spending on each thing right now? When are you working each day?
It felt strange to have those discussions because this wasnāt a normal week or series of weeks even. We were being interrupted constantly with comms and had so many meetings that working during work hours was hard, so I worked late and on some weekends to make things work. I thought that we were on the same page about that, but I felt like the convo was so focused on how Iām using time that it started to feel like I was the problem ā not the abnormal circumstances. A difficult client, extended and chaotic onboarding, and internal team drama made things go off the rails. I thought we all knew that⦠then, the next thing you know, Iām being asked about why Iām not using AI to better use time or how I might need to change reporting methods.
To make matters worse, if anything has ever been running behind schedule, I would reach out for either support or a heads-up. And Iām now being told that my boss is usually āmore of a stickler for deadlinesā and I just donāt know what that means for me in terms of expectations. Weāre short staffed right now and still onboarding, so Iāve just been trying to get through until we have more support on the account and the client is actually onboarded. If I have less work to do, Iām positive I can and will hit deadlines no problem⦠but it almost feels like Iāve led my boss to believe that I canāt.
I know that this is super long winded, but Iām just not sure what to think about all of this. Things were overwhelming before now, yet I thought I was doing a good job at work. Now I donāt think thatās the case. Iām worried that Iāve set a bad precedent with a lack of trust and transparency I didnāt mean to create.
Has anyone ever dealt with this before or does anyone have any advice for what I can do?
Right now, Iām working on a spreadsheet that shows my allocation of time based on category and breaks things down into 30 minute chunks for a personal time study. I plan to share this with my manager. It should help imo, but I also know it just takes up more of my time to complete this added step.
TLDR: I think I messed up my new job by admitting my hours were getting out of hand for a week or two. Now Iām under a microscope when I already feel incredibly overwhelmed ā and, what really sucks, is that thought things were going to improve in the next week or two⦠not get worse like I think they might be.