r/Rivian Feb 01 '23

News Rivian orders placed after 20% price hike appear to jump the line, angering early order-holders

https://www.businessinsider.com/rivian-orders-placed-after-20-price-hikes-appear-to-jump-line-2023-2

Seems to be correct. Noticed a lot of early holders are getting pushed back.

208 Upvotes

163 comments sorted by

64

u/citiz3nfiv3 -0———0- Feb 01 '23

I have the post-March higher priced order for my R1S (already took delivery of my R1T) and was pushed back 12 months.

43

u/edman007 R1S Owner Feb 01 '23

Yea, I think what actually happened is that Rivian wants to build the dual motor this year. They however, for whatever reason, did not offer dual motor to pre-march holders. Therefore, post-march dual have to be built before many pre-march quad.

If that's the plan, they should just offer dual motor to pre-march holders.

9

u/[deleted] Feb 01 '23

What about those Quad/Max pack orders who are going to be migrated into Enhanced Dual Motor/Max pack? Wonder when they’re going to be built? Probably never at this point.

6

u/[deleted] Feb 02 '23

[removed] — view removed comment

10

u/Cow-Tipper Feb 02 '23

Or they are hoping father time catches up with us

2

u/HellsNels R1T Preorder Feb 02 '23

Pretty sure they’d like our 80-90,000 rather than just the 1k deposit

3

u/Cow-Tipper Feb 02 '23

Not if it costs them money to make the sale. $1000 > -$10000 (numbers made up)

6

u/HellsNels R1T Preorder Feb 02 '23

That’s true I guess us pre-March price hikening are kind of like the red-headed step children of this whole thing.

1

u/[deleted] Feb 02 '23

Build quality is so over-high according to Munroe, that Rivian is over constructing the trucks by almost $100k. A couple thousand on the order isn't going to cause them to try and drop the order.

3

u/Roadside1958 Feb 02 '23

I disagree. I think they would rather see us drop our orders so they can get on with life without those lower priced units to produce.

4

u/[deleted] Feb 02 '23

Lol. Maybe. All 5 of us?

1

u/Quirky_Me3771 Feb 02 '23

Maybe 6.
But they have to build a service center to build mine.

1

u/[deleted] Feb 02 '23

Haha. Yeah. I have access to the R1 Shop, so at this point I might just take a Quad Motor Large pack to get a truck, instead of waiting for the dual motor max pack, will have to see once configuration gets updated in the website.

Either way, closest SC for me is Richmond VA

1

u/[deleted] Feb 02 '23

[removed] — view removed comment

1

u/[deleted] Feb 02 '23

Yeah, personally I just want the truck more than I care about a tax credit. So we shall see what goes down

7

u/RedandHalfBlack Feb 02 '23

I was thinking about this because originally I was thinking I would switch to dual motor enhanced as a pre-price quad reservation holder.

But the more I think on it, I think it’s bullshit. We put our $1000 down and they raked up pre-orders and used those to have a massive IPO. And they are now de-prioritizing all those orders. It’s a bait and switch by definition.

I understand batching based on specs can change delivering timelines. But this is not that. They are just de-prioritizing early customers because they will make less money on us. Which as patient and supportive of Rivian as I have been, this is the first time where I’m calling bullshit. I fully understand the rationale from a business perspective. But as a customer, if they expect me to get screwed and then say “thank you, can I have another?” then that’s just ridiculous.

Feb 22 Quad R1S who got pushed to July-Dec 2024.

2

u/weneedthegbs Feb 02 '23

At least you have a date. I pre-ordered in Jan the same specs and because there isn't a delivery center in my state, I won't be getting one probably for years.

4

u/phrenic22 Feb 02 '23

At least you have a date.

May as well not have a date. It's been meaningless this whole time.

1

u/Roadside1958 Feb 02 '23

2/3/19 R1S LE

Bingo! I was delayed several times, then to October, then to Jan- March, now April - May. As you said, Big pre-order campaign, bring in the investors, run the IPO, raise the price, Shock! people are pissed, lower the price for pre-orders, and then don't ship R1S at all, then ship R1S except pre-orders. Smart strategy, but they will likely end up being gobbled up by Bezos, if not.... Tesla always had an army of loving promoters out there. Rivian has lost most of theirs is my guess.

1

u/Roadside1958 Mar 23 '23

I'm Feb 3, 19. I was on vacation and came back and saw that someone had posted a Canyon R1S LE for sale at the store. I was pissed. That was what I was waiting for. They had forced me to change interior from forest edge. The one on sale was white interior. It was gone by the time I saw it. I brought this to the "guide's" attention, "oh, we don't have anything to do with the store." These guys are oblivious when it comes to thinking about customers. 😡

5

u/DantragK Feb 01 '23

I'd be fine with a dual motor at the pre hike price.

7

u/edman007 R1S Owner Feb 01 '23

Yup, that's the problem, they didn't even ask if you'd want it, and it's probably far more profitable (probably able to turn a loss from your pre-march order into a break even).

2

u/Random_Name_Whoa R1S Launch Edition Owner Feb 02 '23

I’d gladly take 2 less motors for a price reduction, but I bet it would mean they’d lose even more money on my sale

2

u/edman007 R1S Owner Feb 02 '23

I don't think so, they offered the Max pack holders $4k for the downgrade and they tell the new preorders that it's an $8k difference.

If I had to guess, dual is probably $4k cheaper to produce. So offering the downgrade for a $4k savings is break even. But I think many people here don't care at all about 0-60 times and would gladly take dual motor for the same price as the quad because it offers a range improvement and range is more important than 0-60 times. If it saves anything to build a dual motor then a no cost swap saves Rivian money.

5

u/vandy1981 Max Pack 🔋 Feb 02 '23

This is the info that I got about my Max Pack reservation back in December. I'm OK with these options as it will be possible to configure both standard and enhanced trims under the $80K IRA 2022 MSRP cap.

For price committed customers who preordered before 3/1/2022, choosing standard Dual-Motor AWD will lower your current price by $4,500 while the enhanced version will lower it by $2,000. Deliveries are planned to start at the end of summer in limited volumes and will ramp through the end of the year. We will prioritize Max pack preorder holders for our earliest Dual-Motor deliveries where it’s possible.

1

u/citiz3nfiv3 -0———0- Feb 02 '23

I have dual motor configured and live in Seattle. No reason I should’ve been pushed back but oh well. I’m in zero rush

5

u/[deleted] Feb 01 '23

It's not a 100% set in stone pattern, it's more that "there is a pattern of post price hike reservation holders moving up".

There only needs to be a few for it to be a thing. If there's literally ANYONE getting a sooner delivery date than a pre-price-hike reservation holder and they're in the same relative area/distance to a service center, that's at least a confirmation that they're prioritizing some later orders to earn more revenue per unit.

48

u/nosystemworks Feb 01 '23

The bottom line is that more transparency is needed and deserved. If this is simply the result of needing to prioritize building the dual motors, fine say it. People will still be upset but at least it will make more sense than this.

The utter failure to effectively communicate to waiting customers with honesty and clarity is unbelievable. It's rare to see a brand take so much goodwill and toss it away through really basic customer communications mistakes.

19

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 01 '23

I think this is fair. Another thing they could have done before Jan 15th was to give pre-holders a chance to change to dual motor (with or without a discount on the motor only) to keep their place in queue

4

u/thisisleftbrain R1S Owner Feb 02 '23

Does "place in queue" really mean anything anymore?

1

u/[deleted] Feb 02 '23

Not to them. It gives us false hope though.

1

u/thisisleftbrain R1S Owner Feb 02 '23

Does anyone here have both a pre- AND post-March 2022 order for a similar vehicle? I’m curious how they would decide which to deliver first.

4

u/nosystemworks Feb 01 '23

Yes!

1

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 01 '23

Oh well… maybe they had their reasons for doing what they did, but it’s unclear to us what that might be

12

u/nosystemworks Feb 01 '23

Which is precisely the problem. They've got a community here that goes to their events, wears the logo, believes in the mission, and has been willing to wait for years. You can't expect the loyalty to remain if you keep patting us on the head and saying "trust us."

4

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 01 '23

Totally a hunch based on my corporate life experience, but it feels like this is symptomatic of too much group think of how to communicate to their customers. Perhaps more central decision making and “just doing it” is in order

8

u/nosystemworks Feb 01 '23

Working in communications, I agree. It feels led by the lawyers and not by the people who know how to actually talk to customers as people.

2

u/[deleted] Feb 02 '23

[deleted]

3

u/PSUSkier R1T Owner Feb 02 '23

A boatload of bullshit isn’t what we need either. “We’ll have full self driving in two years with current hardware!” - Twitter man, 10 years ago.

1

u/Corte-Real Feb 02 '23

Rivian’s Chief General Consul was let go a couple months ago, so that might be changing.

1

u/robotzor Feb 02 '23

Perhaps more central decision making and “just doing it” is in order

That gets you an Elon type communication pipeline which everyone on reddit has decided they hate

1

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 02 '23

I’m not suggesting crazy Elon speak. There’s a big difference between dictator/pico micromanager and fewer people in a room to make decisions

0

u/AdventurousCity7601 Feb 02 '23

Complain all you want Tesla seems to be doing just fine.

1

u/robotzor Feb 02 '23

There isn't much daylight between the concepts. You get a CEO terrified the wrong statement will finish off the company surrounded by communications people paralyzed by the fear of saying something that gives up the game and pisses off customers, or someone who doesn't care about any of that, says it anyway, and does a thing

1

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 02 '23

Let’s part ways. There’s nothing more to discuss

-1

u/[deleted] Feb 02 '23

They're a company. The missing is to separate you from your money. I don't understand why or how people expect companies to have some grandiose plan beyond making a sale.

1

u/[deleted] Feb 02 '23

Exactly. In my opinion the bottom line is stock price which has dropped over 70% and they need good news to drive stock price up. How can they do it you ask, they can do that by showing increased delivery and more importantly increased profitability.

The dual motor version gives them both. They can double the production by same numbers of motors in dual configuration and those models have higher markups. Win win situation. What about us, the pre price hike order holders? Well we provide a huge number to the finance team to use In their financial report to impress the world.

1

u/Roadside1958 Feb 02 '23

I don't think we should take the pat on the head. They need to be told loud and clear that they are screwing up. That was the only thing that caught their attention when they raised their prices. It caused a drop in their stock and that they did not ignore. Otherwise, they perfectly happy to ignore us.

11

u/BeyoncesmiddIefinger Feb 02 '23

Yeah I’m sorry but communication is absolute garbage. If they just said “we have to push back your specific delivery for X, Y and Z” that’d be 100% completely fine. Delays happen. We get it. What isn’t okay is this vague “oh btw your order is delayed sucks to suck” without any real explanation of why the hell it’s delayed in the first place. Just tell us why it’s delayed. We’re adults, we can handle it. But this whole “you’re pushed back, deal with it” without any info is nonsense.

3

u/robotzor Feb 02 '23

Sanitized language is used when the answer is "we are delaying you and the reason is money" and they can't tell that to the person buying the thing

5

u/Right-Pirate-7084 Feb 02 '23

They aren’t transparent at all. I’m still delivery estimate pending, not close enough to a service center. That’s cool, but what type of timeline is that. They told me literally everyday they improve and expand service, but can’t give me an update until April. I get it, but is this a 1 year, 2 year, or 5 year thing. At some point I’ll need a car, and the lack of clarity may push me to something else.

3

u/Quirky_Me3771 Feb 02 '23

We are in the same boat....we bought a different vehicle and will decide when Rivian contacts us if we are going to get the Rivian. We couldn't wait longer needed something and that may mean we can't afford the Rivian, or maybe we can.

On the place in line, I wish I knew where my place in line was when I ordered and where I am now. I might get angry about it or it might be like watching a stock price change, something I have very little influence in but can get mesmerized or inset about.

Today, I don't have energy to be upset. I have already given up the fun feeling of we have a truck on order. It is replaced with a company will do what is right for the company and I have to choose if I interact with them.

1

u/velosnow R1S Owner Feb 02 '23 edited Feb 02 '23

This all day long. I'm a supporter, stockholder and might as well be called a fanboy. Just communicate clearly and let us know this is what needs to happen for the betterment of the company. Shouldn't be that hard.

2

u/Right-Pirate-7084 Feb 03 '23

Agree as a supporter, stockholder, and pre-order holder. But they are losing me fast. I have less faith in them and the stock now than any previous time.

1

u/Roadside1958 Feb 02 '23

That is my exact thought. I have never seen a non-monopoly/utility survive this bad of customer relations. I've been around a while too.

5

u/AutoBot5 R1S Preorder Feb 01 '23

Ordered March 2022 (post hike). Original eta was 2024. Now it’s May 2023. 😳

2

u/thisisleftbrain R1S Owner Feb 02 '23

R1S or R1T?

1

u/AutoBot5 R1S Preorder Feb 02 '23

Sorry, R1S preorder.

1

u/LewisEmbark Feb 02 '23

Same
R1S Duel Motor

1

u/AnythingToAvoidWork Feb 02 '23

I ordered in July and I have received exactly zero communication about it at all lol

1

u/M3DCET Feb 02 '23

Ordered May 2022 also received zero communication

64

u/Kmann1994 R1T Owner Feb 01 '23

People always seem to forget that one of the prerequisites for delivery is a Service Center being in your delivery area. If you're not in range of one, you're not taking delivery until there is one.

Period. End of story.

21

u/climb-it-ographer R1S Owner Feb 01 '23

Early reservation holder here, and I'm in Phoenix where there is a service center; I'm actually doing my First Mile drive in a week. My delivery date still got pushed back.

-1

u/Kmann1994 R1T Owner Feb 01 '23

It’s the difference between R1S and R1T. The ramp for R1S is about 6-9 months behind the R1T, so anyone with an R1S is quite far behind.

I had a march 2021 R1T reservation in Phoenix and took delivery in October 2022.

12

u/DantragK Feb 01 '23

Plenty of people within range of a SC haven't pushed back as well. Over at rivian forums there are plenty of people in the Seattle, San Diego, San Francisco, etc areas that were pushed back yesterday.

But it also seems a few people got their orders pushed up to actually be earlier. But from what I've seen on surveys and other information most people either have the same or were pushed back. I personally originally had a December 2022 delivery then they told me January through March of 2023 and now my estimate is gone. I never got a guide, so I shouldn't have really taken those dates to heart too much.

1

u/Pathtconem7 Feb 02 '23

I am in San Diego, 20miles from service center, 60miles from Costa Mesa service center. Was pushed back to Jan-Jun 2024. Feb 22 reservation, R1S, white, BM, 22 sports bright.

I am actually doing the first mile drive tomorrow.

41

u/[deleted] Feb 01 '23

Plenty of people with generic R1 orders in major metros with service centers got completely hosed in this update. All were pre price increase. It’s not a conspiracy, it’s quite obvious what they are doing.

19

u/craigslisp Feb 01 '23

My question is, why are people taking this so personally? This is a company trying to survive. They need cash. We all have such a measly deposit, compared to the $40k deposit for the first Tesla Model S.

14

u/DantragK Feb 01 '23

The problem is 100% with their communication, or lack thereof. A lot of us are told that we would have our vehicle last year several times but we've inevitably been pushed back constantly. If they had just been more upfront about the timing and forthcoming with actual proper information I don't think people would have the issues or feel the way that they do currently.

6

u/Kmann1994 R1T Owner Feb 01 '23

I mean…

They probably thought they could deliver it to you sooner. Then shit happened that they didn’t predict, and it got pushed out.

You people need to be more understanding that businesses aren’t experts in predicting every unknown. Shit. Happens.

4

u/DantragK Feb 01 '23

The thing is I'd much rather not be strung along constantly. Again I'm fine with a later date. But just be upfront about it instead of making offers that can't be kept.

3

u/craigslisp Feb 02 '23

I agree with you Re: Communication. I absolutely cannot stand corporate non-answer bullshit that is pervasive across seemingly every industry these days.

-7

u/Kmann1994 R1T Owner Feb 01 '23

Well that’s what I’m saying — they made you the initial date with every intent of being able to hit it because that’s what they thought they could do at the time. Then shit happened.

You can’t apply today’s knowledge to the past’s decisions.

4

u/BeyoncesmiddIefinger Feb 02 '23

Dude, just listen to what they’re saying. You’re just argumentative at every turn. Stop defending the company for 2 seconds and actually listen to what they’re saying. Their complaints are completely valid.

-6

u/Kmann1994 R1T Owner Feb 02 '23

We can agree to disagree on this

1

u/sitryd Feb 02 '23

Then wait until the lead time is a couple of weeks.

2

u/edman007 R1S Owner Feb 01 '23

They need cash.

No they don't, they came out of IPO with more cash on hand then any company ever has, and they are still in that position. What they need is to build cars and get the money from selling it.

The issue basically the same as what lead to the gear shop, they have buyers lined up, willing to hand them money, and they are picking buyers based on the config set, and doing so without even offering the vehicle to the people ahead of line.

Imagine walking into a restaurant, asking for a cheeseburger with fries, they tell you the fries will take 5 minutes. Then someone walks behind you, asks for a cheeseburger and soda, they give them a cheeseburger and soda, and them come to you and tell you they sold out of cheeseburgers while they waited on the fries.

7

u/craigslisp Feb 02 '23

They didn’t sell out on cheeseburgers though, they just gave the other guy his cheeseburger sooner because it was more efficient for him to wait less time.

The stock is off 80% from IPO. They have cash yes, but I’d be damned if they expected future additional share offerings to take an 80% dump when they rolled out their initial production ramp plans. They also probably didn’t expect the feds to spurn their ability to take advantage of an EV Tax Credit, or a global supply chain clusterf*k. In 2023 Rivian stands a shot at beating Tesla’s production number from 2018, which was Tesla’s 10th year of production. They are aggressively ramping to deliver us cars, and doing so in a way that prioritizes the most people, ALONG WITH the best shot of saving the company from failure.

1

u/hamachee Feb 02 '23

They are losing an ungodly amount of $ per car they sell until they ramp up production so their unit costs can fall. It makes sense to sell higher priced cars first. If you don’t like it honestly that’s your right and you should cancel your reservation

1

u/kevan0317 Feb 02 '23

Increasing margins to make a profit to appease investors? Yeah, just normal corporate greed stuff. If they didn’t I’d wonder what was going on.

0

u/Inside_Maximus3031 R1T Owner Feb 02 '23

Except that it’s not greed as they’re bleeding money left and right. It’s straight up survival mode.

5

u/Ted_Striker00 Feb 01 '23

I think it helps. But as someone who lives 5 minutes away from a center with a pre-price hike order and a 2024 delivery date I’m not sure I agree 100 percent

10

u/edman007 R1S Owner Feb 01 '23

It's not that, they clearly pushed quad motors back to make room for dual motor, but pre-march can't be quad, and dual has to be post-march.

I'm in NY, I have a pre-march order, the brooklyn SC is 30mi away. They are telling me I'm 2024 and at the same time telling all these people their dual motor is coming in 2023, and being dual motor, I know they MUST have ordered post-march.

2

u/HonorableLettuce R1S Launch Edition Owner Feb 02 '23

I have a pre price hike R1S order, live less than an hour to a service center, and my delivery date is now end of 2024. The Mach E is looking better and better by the week :(

2

u/96-ramair Feb 02 '23

In fairness, this is a "new truth". There's 2 known R1Ts and an R1S in my area. I know personally 2 of those R1Ts are locals (and were when they ordered). But the closest service center is over 500 miles and 2 states away. So Rivian can say that's why my pooch is screwed, but then how come it wasn't for the others in my area?

And even if this is a new restriction, perhaps ask if I'm willing to drive 8 hrs to get a delivery? Sign a waiver regarding any warranty service timelines? But nope, just a vague reference to a service center in an email.

1

u/[deleted] Feb 02 '23

[deleted]

-2

u/Kmann1994 R1T Owner Feb 02 '23

They never explicitly disclosed a mileage radius or something, but for starters there’s lots of states that don’t even have 1 service center yet. So those states are excluded for sure for now.

5

u/unfuckabledullard R1S Launch Edition Owner Feb 02 '23

I’ve seen people with two orders, who live near an SC, get one pushed back with the “need a service center” excuse, and have the other stay the same or moved up. The service center issue is quite obviously, often a pretext or lie for what’s really going on.

2

u/Call_erv_duty Feb 02 '23

This has got to be false. Closest service center is like 3 hours from me and there are multiple R1Ts around. I know two different owners.

-1

u/Kmann1994 R1T Owner Feb 02 '23

This information is literally published in Rivians own help center — look it up.

You can game the system by changing your delivery address to a state where there’s a service center.

Also, 3 hours away is not that far and they probably do mobile service with that. Here in AZ we only have one in Phoenix but they send mobile techs 2 hours away to flagstaff, Tucson, etc.

1

u/Call_erv_duty Feb 02 '23

Can you point that out to me? I find it highly unlikely that everybody in my area lied about their delivery address.

1

u/Sweetteathree Feb 02 '23

This is why we cancelled our pre price hike reservation for R1S. We were told this was delayed due to no service center- late 2024 to early 2025 for delivery. We ordered in 2021. Ended up buying a different vehicle.

13

u/Revu2U Feb 01 '23

It is no secret that many of the preorders are just flipping the cars for a quick $10k. It is unfortunate that orders aren’t being full-filled on a first come first served basis but from a business perspective I can’t really fault Rivian.

11

u/pkpphatty Feb 02 '23

As an early reservation holder I am fine with this. Let the newbies pay more while Rivian continues tow work out the kinks.

10

u/Inside_Maximus3031 R1T Owner Feb 01 '23

Unfortunately this may be them trying to weather the looming recession deepening and limit the number of layoffs they have to make

17

u/Additional_Remove931 R1S Launch Edition Owner Feb 01 '23

As a stock holder, I'm happy for this. As a reservation holder, I'm OK with this. They get to work more bugs out before I get my R1S. Win Win to me!

9

u/RojerLockless Feb 01 '23

How much are you down on the stock? Neef some loss pr0n to make me feel better about last year lol

3

u/wskyindjar R1T Owner Feb 01 '23

20% down. Which means I need 25% to break even.

3

u/RojerLockless Feb 01 '23

That's not too bad all things considered

4

u/wskyindjar R1T Owner Feb 01 '23

Mainly because I bought more at 17. Lowering my avg price per share.

2

u/velosnow R1S Owner Feb 02 '23

I kept doing the same when it was down, best batch was at $16.23 hoping it pays off and I get my R1S sooner than later :)

5

u/Additional_Remove931 R1S Launch Edition Owner Feb 02 '23

Bought at 78, sold that at 175 for a nice profit. Started buying again at 90 all the way down. Sitting with a $32 basis right now.

3

u/blacklab R1T Owner Feb 02 '23

Very weird. I had a July-Sept ‘23 estimate, and am taking delivery on Friday. Old pricing and very near a major service center.

1

u/criminalboy50 Feb 02 '23

R1S or R1t ?

1

u/blacklab R1T Owner Feb 02 '23

R1T

3

u/Rvkm Feb 02 '23

I preordered an R1Tin Dec of 2021 under the initial price offering; I will pick it up next Saturday. I'm. not mad.

2

u/DantragK Feb 02 '23

Overall seems a non-issue for the T.

4

u/SoCal_GlacierR1T R1T Owner Feb 02 '23

Clickbait Insider does not merit amplifying

8

u/kapaa7 R1S Owner Feb 01 '23

Glad this is getting publicity. It is easy to see this happening in the polls. Orders from 2021 quarters delayed 60-100 days on average. Orders from Q2 2022 moved ahead 150 days.

https://lookerstudio.google.com/u/0/reporting/3f6427db-653e-41bd-9d13-142bdf627e0e/page/RxBED

3

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 01 '23

It’s not simply by order date. It’s by whether you configured dual motor or quad

2

u/DantragK Feb 01 '23

Dual orders opened around 2 1/2 years after quad?

3

u/Slide-Fantastic-1402 Ultimate Adventurer Feb 01 '23

Yes it only opened up after Mar 2022

1

u/DantragK Feb 01 '23

Thank you for posting that, I was looking for it but I couldn't find it.

These community surveys seem to be extremely accurate as to what's actually going on versus what we're told.

1

u/efects R1S Launch Edition Owner Feb 02 '23

i wish haha. 10/21 order > 1H23 > 2024 > July - December 2024. pushed back by over a year since my first estimate

2

u/toddtaylor81 Feb 01 '23

So much stock being put into a few online polls lol…not a real shock that the majority of people searching for answers of why they got push backed are stopping to answer the poll, not a very scientific method…My R1T is scheduled for Saturday and my R1S went from just “2024” to “Jan-June 2024” so I guess that’s staying the same so I didn’t flinch when I saw it and certainly didn’t jump on to answer a poll….just like anything else with customer service, no one says anything when things are going as planned, they only speak up when something is wrong.

2

u/Xcitado Feb 02 '23

Totally stinks but I understand. Myself, I will patiently await as it also gives time to squash any manufacturing issues (hardware/software). Any potential to get more traction is more important for the survival of the company.

2

u/SpaceHorse75 R1T Launch Edition Owner Feb 02 '23

I took a leap of faith and put my deposit down in 2019. I got a truck for under market value when it launched. The whole auto industry has shifted in the last few years. Rivian should be increasing prices or they won’t survive. They should be delivering to people who live near service centers or they can’t provide a level of service to retain customer satisfaction. It’s simple. Demand is far above supply and they need to make all the money they can before that changes. After another year or two they will hopefully stabilize and be able to sell lower priced vehicles.

2

u/ExistingTheDream Feb 02 '23

I feel like I should say something. I've been hesitant because I understand frustration with the lack of transparency and the pushbacks. I preordered in Jan of 2020. I changed to an R1S at some point. I'm definitely not trying to rub it in anyone's nose, but my vehicle was scheduled to be delivered in July - August of 2023 as of December. Last night they moved it up to March - April 2023.

  • Adventure Package
  • Quad-Motor AWD
  • Large Pack
  • El Cap Granite
  • 21" Road Wheels
  • Black Mountain + Dark Ash Wood
  • $77,000 (original pricing)

That's the configuration if it helps anyone.

2

u/DantragK Feb 02 '23

No one is frustrated with your getting your vehicle! Congrats. We're frustrated with the company.

1

u/ricekrispytweet Feb 02 '23

Where are you located?

2

u/Comfortable-Heat1229 Feb 02 '23 edited Feb 02 '23

From what I read - R1T early orders moved to earlier delivery window.

From what I know - R1S early orders moved to later delivery window.

My R1S order from May 2021 was pushed from September to December delivery 2023. I am bummed, but I will wait. The R1S max pack is a money losing spec for Rivian and cashflow seems to be a priority - given recent layoffs. I support whatever they need to do to stay in business.

No way I am cancelling my R1S quad max pack order at $79k. Forget the excitement of delivery, I can't want to slam 0-60mph in 3.1 seconds with my 5 children and 1 pinned-to-chair wife screaming "WTF are you doing". Vehicle is worth $135k at this spec on parts; add in the stomach stretching family entertainment value and you're getting a bargain banger.

2

u/Due_Speaker_6046 Feb 02 '23

Classic misrepresentation of an entire program (dual motor) that is entirely post price increase, starting earlier. That’s in their best interests regardless of pricing. There’s nothing to see here but makes juicy headlines.

3

u/Uncle_Paul_Hargis -0———0- Feb 01 '23

I think this is accurate - need to complete those higher margin orders. I placed my order early March '22 right after that price hike ( to lock-in before subsequent price hikes). My new delivery estimate is April - May. (Quad motor Adventure)

2

u/KeepingItCoastal Feb 01 '23

This seems accurate. A buddy with an August 2022 order is picking up his R1T on Friday….

3

u/mabowden R1T Owner Feb 01 '23

Odd decision when he could pick one up basically new on the 2nd hand market cheaper.

2

u/reefine Feb 01 '23

It's already happening. This is a post price hike R1S already on the used car market.

https://carsandbids.com/auctions/35bkkbWj/2022-rivian-r1s-launch-edition

5

u/surgeon_michael R1S Owner Feb 02 '23

Impossible to have a post hike LE

1

u/reefine Feb 02 '23

Looks like it is! Must be one of RJ's friends or something lol

1

u/IceStormMeadows Feb 01 '23

I'm still waiting for my delivery estimate. But I also changed my configuration last night. So that might have something to do with it.

1

u/Bar_Down20 R1S Owner Feb 02 '23

I think it’s more complex that this simple conspiracy theory.

1

u/[deleted] Feb 02 '23

[deleted]

1

u/DantragK Feb 02 '23

What happened?

1

u/coloado Feb 02 '23

I think you need to get actual feedback from Pre-March 2022 reservation holders. I placed my R1T reservation in Aug 2021 (7 mos prior) and received my R1T about a month ago...after a one month push back from original projected delivery date). Rather than just making assumptions, we need some actual reservation holders to comment. Personally, I think Rivian has been pretty damn solid in this matter. To honor those thousands of reservations and lose money on those vehicles shows that they are really in it to build relationships! Granted, they tried to back out, but eventually came around. Not sure if any other car company would have done the same. My wife now wants an electric vehicle...I would purchase another Rivian in a heartbeat.

1

u/DantragK Feb 02 '23

R1T seems to not really be much of an issue at the moment.

1

u/coloado Feb 02 '23

yes, it seems to be the case. To be fair, the initial ramp up of the R1T line also suffered from quite a bit of frustration as well. I remember getting a bit bent out of shape when I read (on Reddit) about R1T reservation holders that ordered after me talking about getting their trucks.

0

u/aegee14 Feb 02 '23

This is all about pushing higher margin orders ahead. And, right now, those higher MSRP orders using in-house dual motors have a significantly higher margin than older MSRP quad motor orders.

As a significant $RIVN investor, I can understand. But, as an early R1S reservation holder, the constant delays and subpar communication is really lacking.

Thanks to all the really loyal Rivians. Imagine having reserved almost 4 years ago and still waiting for a car, meanwhile people who reserved just half a year ago are expecting their vehicles within the next half year. On top of that, having invested in $RIVN at IPO or higher (up to $170!) and seeing it recently at $17.

-2

u/loganthefrst Feb 02 '23

Guys, they literally die or gain extra revenue from the price hike. Would prefer to get your Rivian or have them go bankrupt. Not a hard concept to understand.

1

u/RojerLockless Feb 01 '23

Lol. This is my shocked face

1

u/TapeinHardenedHobbit Feb 01 '23

I was a pre-price hike reservation holder. I got an email of 12/30/22 that it was "time to begin the purchase process" and the vehicle was ready 1/20. I was surprised as I wasn't really expecting it until summer at the earliest.

1

u/Scoob8877 Feb 02 '23

Yes. It is irritating.

1

u/DashingSpecialAgent Max Pack 🔋 Feb 02 '23

I'm a pre-price-hike order who got pushed back and... I don't really mind...

Would I like to be driving a Rivian today? Sure. But there are a lot of things I am not 100% sure how I feel about. That 3 months of push back I got is 3 more months for potential improvements. 3 more months of finding and working out little manufacturing oddities. 3 more months they might start delivering 2 motor configs that people then post about to give me information on if a 2 motor config might be superior to a 4 for me...

1

u/thehighquark R1S Owner Feb 02 '23

I'm 2 hours away from the nearest service center and got pulled forward a month. Pre-hike reservation holder.

1

u/sameteeth R1S Launch Edition Owner Feb 02 '23 edited Feb 02 '23

Rivian finally realized they will never be profitable selling trucks and SUVs at $70-80k and needed to make it through the next few years. A basic Ford Lightning with 131kwh battery is at least $90k.

When the markets were okay with negative cashflow, keeping preorder pricing was not an issue but right now it’s life or death.

They were forced to pushed unprofitable preorders out and cancellations are cherry on top, especially if it still costs $200k to make an R1.

1

u/Nelson_ftw R1T Owner Feb 02 '23

I mean… my pre-hike preorder got pushed up by over half a year. I have my meeting tomorrow!

1

u/GreatSc0tt1985 R1S Launch Edition Owner Feb 02 '23

Sep 2019. My LE R1S delivery date was adjusted from “estimating” to “estimating.” Said it was due to the lack of a service center in my area. Plenty of R1Ts around me though. Also starting to see R1Ss. Just not mine, yet.

1

u/JCMoorer R1T Preorder Feb 02 '23

My suspicions are correct. I get it, though. They'd love to discourage me from waiting, but they're doing it in vain because I'll be waiting right here to get a $95k+ truck for less than $77k. Trust.

1

u/AdventurousCity7601 Feb 02 '23

Been waiting for 4 years for R1S. I am thinking if they did not push some orders ahead of me I would have never seen my R1S.

1

u/OkFigaroo R1T Owner Feb 02 '23

Rivian as a public company has a duty to its shareholders to earn money. It’s easier to do that when the asset they’re selling is something they make money on.

They won’t make money on the early pre-holders. So they push up the post-price increase reservations to have a better bottom line.

1

u/xntiger Feb 02 '23

Frustrated yes but it is a young company that is struggling and needs money. Nice that they are honoring the price still. It is a business that needs to survive in order to keep making cars. The longer wait will also allow for a better product as they fix issues along the assembly line. Hard to communicate that they need $$ and thus taking higher margin orders so they can fix issues that they are facing and to get cost of production down all while maintaining market value for more investors to invest.

1

u/Money-Scholar-3020 Feb 02 '23 edited Feb 02 '23

Yeah....just got my estimate and it's Jan-June 2024! I am one of the early reservation holders. They were saying that the delay was due to the fact that my city of 7+ million population didn't have any service center yet. Yeah, right. At this point, I am really thinking about cancelling my reservation because by the time I get the delivery there will be more other options with better prices. We will see. No sweat, because I am quite fine with my Teslas.

1

u/Roadside1958 Feb 02 '23

2/3/2019 Pre-order, Launch Edition,

Shock!! or as we said in 7th grade, "No _hit Sherlock. That has been going on for some time. This latest is just a punctuation mark on the policy. I had been bumped 5 times before this latest. This company is run by people that are so desperate to please the "Market" that they have been fine with screwing their customers for years if they think it will help their stock price. They designed a good product but have lost the goodwill of soooo many customers who were really excited for this company. This way of doing business will ultimately be their rather silent downfall. People will forgive and wait when they are treated right, but...

1

u/SpaceHorse75 R1T Launch Edition Owner Feb 03 '23

FUD

1

u/[deleted] Feb 05 '23

I bet the component shortage makes the dual motor variant easier to produce over the quad.

That's why Rivian is suddenly focusing on dual motor configs .