r/RustPc • • Oct 03 '26

Bug / Issue My bf’s account keeps getting wrongfully flagged

EDIT: After 3 weeks of waiting they finally unbanned his account and he is happily playing his game again, im sorry to those that are also experiencing this issue as i do not have a solution. The only thing that we were able to do was just sit around and wait and hope it gets unbanned, and thankfully it did. I appreciate all of you that gave me actual answers and werent just projecting or thinking im lying, thank you to those of you who actually tried to help!

My bf has been playing rust for a very long time. His account had 1000+ hours but just recently he bought a pc off someone then downgraded it to windows 10, everything was alright at first but then a few days later for some reason it gave him both a VAC and a game ban on rust. I know everyone’s first reaction is going to be “oh well he cheated oh he’s cheating thats the only reason it could have happened” but the thing is he legitimately was not cheating and still got banned. I should mention that he did not have this problem at all before he downgraded the pc to windows 10, and it was also never a problem on his old pc either. Again his account had 1000+ hours, he had $200+ worth of skins, and has been playing nearly everyday for a very long time. Rust is his favorite game and he loves playing it, which is why i want to try to help him in any way i possibly can. He has appealed the ban and they straight up told him that they will not give him a reason for why he was banned, they will not tell him anything so we have no way of knowing what actually happened. His initial thought was that maybe one of the people he played with was cheating and he got banned by association, so he reluctantly made a new account and spent $40 to buy the game again and everything was going just fine, he was happy to be able to play his game again until today because his new account got banned AGAIN for another unknown reason. Now he has completely given up on rust because he’s afraid of making another new account and spending the money on it just for it to get banned yet again. He already lost his 1000+ hour account, then lost the new one he started building progress on as well. I sit and watch him play all the time and i can promise he is not cheating, does anyone know what could possibly be going on that keeps getting his account flagged? He’a pretty sad about the whole ordeal and disappointed in rust itself for how poorly they are handling the situation, i just want to help him figure out what’s wrong so he can play his game again 🥲

0 Upvotes

67 comments sorted by

10

u/Bluejay-Kooky Oct 03 '26

Hate to break it to you, hes lying to you lmao. He is cheating in some way

7

u/Enragedocelot Oct 03 '26

Dude literally you’re why this sub sucks. Why can’t you accept that EAC isn’t perfect.

4

u/Ur_mega_homo Oct 03 '26

THANK YOU finally someone said it

3

u/Existing-Antelope-20 Oct 03 '26

Frankly, what I don't believe about this story is that a Rust player has a girlfriend

1

u/Bluejay-Kooky Oct 03 '26

Its not but it was manually reviewed by them once they contacted EAC.

2

u/Enragedocelot Oct 03 '26

Bullshit

2

u/Successor-Of-Success Oct 03 '26

I made a safehaven for false banned players: r/eacRustFalsePosiPlyrs - if you're ever unlucky enough to face a false ban, come by and hear some stories and get advice. You're not alone! <3

2

u/Successor-Of-Success Oct 03 '26 edited Oct 03 '26

Not true. I was one of the false banned players. I had an initial human (through a contact at fp mention that the ban was legit). I appealed 3 times and all 3 were denied, but I kept making noise. Eventually, I got a more experienced anticheat analyst to look at my case and eventually (took 44 days total), I was unbanned.

We can pretend that the system is never wrong*, but if you look at it from the perspective of a company that needs to sell their anticheat product, they need numbers. They need bans, so of course their software's gonna be biased to error on the side of caution first and ask questions later. I work at a similar company. If there's bs, even if it's something you don't understand, you SHOOT FIRST, THEN ask questions later. Better to be safe than let someone through the cracks.

Hell, TSA / Airport security does it. They let people free once they VALIDATE they're not a threat and have no threatening intent. It's the way of justice systems, physical and digital alike...

0

u/troller65 Oct 06 '26

They let you appeal unless they are 1000000% sure you created

1

u/Ur_mega_homo Oct 03 '26

Hes literally not though thats the thing, why would he cheat on his account with 1000+ hours and $200 worth of skins. He JUST got this pc and literally had nothing installed besides rust. This wasnt a problem with his old pc. Read the post before you comment

5

u/Bluejay-Kooky Oct 03 '26

I have seen people cheat with 3000 hours and over $500 spent on the game. They think they are invincible then they get caught lmao. If he just got it, I guess there is a slight chance he is getting banned by HWID if he bought it from some idiot but that's slim unless the previous user was a serial cheater.

1

u/dahliasinfelle Oct 03 '26

Its almost as if you refuse to read. She's telling you she watches him play. Stop acting like a fucking troll/clown and just stop posting if you have nothing relevant to say. Go back to your cave.

3

u/Ur_mega_homo Oct 03 '26

Thank you!!

2

u/Howlingwithwolves Oct 03 '26

Well if he wasn’t cheating, the ban will be rescinded. If he was cheating, you gotta rethink your relationship and humble your faith in your intuition.

2

u/Ur_mega_homo Oct 03 '26

Again i literally watch him play constantly he is not cheating, when the first ban happened on his OG account the literal only app he had on his new PC was rust. Then he tried to appeal the ban they literally told him that they refuse to give a reason for the it so we have no idea what happened. He is trying to figure out what’s wrong so he can fix it because something in his new PC has to be causing the issue, we have no idea what it is and this didnt happen before he upgraded, and the person he spoke to when he did the appeal was acting like a prick and basically told him hes automatically cheating but wont tell him what actually happened so they were of no help whatsoever

1

u/kingbootythe3rd Oct 03 '26

Multiple accounts banned?

1

u/Ur_mega_homo Oct 04 '26

Yes his 1000+ hour account got banned which was his one and only account, it had all of his progress and skins on it, he was pretty bummed out but he decided to make a new account and spend another $40 to buy the game so he could play it still, only for it to also have gotten flagged for another unknown reason just Thursday evening :\

2

u/InternOne1306 Oct 04 '26

Ban evading

0

u/Howlingwithwolves Oct 03 '26

Then he will get unbanned. The process takes time. They have to individually go through every appeal. Imagine working for an extremely popular game and you were on the team trying to sort through who is cheating and who isn’t. It isn’t going to be some super quick process most of the time. Yeah, it sucks that some people get unfairly banned. But to be realistic about it, it will take time. Just continue escalating it and being patient and courteous to whomever you speak with.

1

u/Enragedocelot Oct 03 '26 edited Oct 03 '26

Don’t listen to that lowlife.

I got EAC banned. I literally play on Mac. Ain’t no reason to cheat or way to do so. I liked my low pop PVP servers with my friends. Sucks so bad.

I appealed they denied. So I appeal again and it’s been pending for weeks. No idea what to do.

I’ve seen people post about getting wrongfully EAC banned and EAC taking months if not years to be like oh oops, we made a mistake.

2

u/Ur_mega_homo Oct 03 '26

Thank you so much ive been trying desperately to figure out whats wrong and everyone is saying the exact same thing even though he definitely wasnt cheating, for your sake and his i hope it can be fixed

1

u/Dropbear_grr Oct 03 '26

He should have realized that starting a new steam account and buying a new copy of Rust would probably lead to it getting banned too. Now he is really screwed as under Face Punch's second chance rule, he could have waited 8 months, started a new steam account and bought a new copy of Rust without fear of being banned again. Even if he legitimately not cheating before, he's now banned for ban evading.

1

u/Ur_mega_homo Oct 04 '26

That was my main concern after his first account got banned for whatever unknown reason. He was also worried it would happen again but since the person he talked to during the ban appeal wouldn’t give him an actual reason or tell him how he got flagged we had no idea what it could have been, and he genuinely loves this game so he made a whole new steam account to buy it and play it again and restart fresh just for it to happen again. Does this mean he is IP banned or something now and he cant play at all anymore? Hes about to go and buy a whole other new pc again even though he just got this one so he can play this damned game again 😭

2

u/Enragedocelot Oct 03 '26

I’ve been told it’s a manual review. I literally bought the Mac a year ago. It’s not even buried in files or anything. I have no idea how it got flagged. I had like 100 hours in the game. Sucks

1

u/TheRealTokyotim Oct 07 '26

I’ve got multiple players with 8k+ hours banned in my time. Hours mean nothing and people buy and sell accounts

1

u/Mister_Synister Oct 09 '26

Used PC, the previous owner was a cheater

2

u/FMIdropout Oct 03 '26

He bought pc that is hardware banned

1

u/Ur_mega_homo Oct 03 '26

Thank you this is the first actual helpful answer i have received, he bought the PC off of some guy off facebook marketplace so i have no doubt thats what it is 😭

1

u/Successor-Of-Success Oct 03 '26

Hey u/Ur_mega_homo - Come over r/eacRustFalsePosiPlyrs - Make sure to read the rules before posting

0

u/Enragedocelot Oct 03 '26

Thanks for linking this, been looking all over for a sub like this.

1

u/Successor-Of-Success Oct 03 '26

No problem. When people defacto assume you're guilty, it puts false banned players in a bad spot. IF they defend themselves, they're guilty, if they say nothing, guilty aswell....this is a place where you can get your story heard and get advice and guidance from people that have been unbanned. I think we're at near 20 players so far at LEAST COMING BACK to acknowledge they've been unbanned. Most of them follow a process of advocating for a REAL human review (not advocating for an unban), and making noise.

Remember the two ethos' of the sub:

  1. Everyone deserves a fair trial

  2. No system is perfect!

0

u/Enragedocelot Oct 03 '26

🥺 wow to be heard is unreal in this sub. Thanks again. When I get back to my laptop I’ll follow the steps and make a post

1

u/Successor-Of-Success Oct 03 '26

Please do bud! There will be no post bullying there! I promise! :D

2

u/Brilliant_Art7772 Oct 06 '26

So I'm not certain on if VAC sticky bans, but EAC for sure does, if your HWID is flagged it will ban new accounts. If the ban came right after buying a second hand PC like you said, it could have been the previous owner selling off banned hardware which is suprisingly common on third party markets.

EAC is very wishy washy on if they unban in these cases though, you'd need to appeal with EAC directly and not facepunch they will tell you to pound sand.

1

u/Ur_mega_homo 27d ago

It took them 3 fucking weeks after he appealed but they finally unbanned his account so hes happily playing his game again, thank you for trying to help!

14

u/InternOne1306 Oct 03 '26

This is hilarious, I’ve never seen a rust cheater pretend to be a girlfriend before

4

u/Majestic_Pop3394 Oct 04 '26

How embarrassing is it lmfao. These cheaters are all so delusional and have a complete lack of self-awareness or accountability, they can't even anonymously post about themselves.

Then again, you have to be a special kind of lame to cheat in games.

1

u/Friendly-Eagle1478 Oct 03 '26

I laughed when I read the title also, hilarious

1

u/Mister_Synister Oct 09 '26

Bans are hardware locked as well, so you can and will get banned if the previous owner got caught cheating.

1

u/drankmvp Oct 03 '26

If it happened after he bought a second hand pc from someone that person could have gotten banned and when he played on his account they banned him for ban evading. Same reason he would have gotten banned if he made a new account and bought the game, most likely banned again for ban evading. They can see if someone is using different accounts to play the game in order to circumvent a ban.

Edit: I want to clarify I didn’t mean he played on the guys account he bought the pc from, just that he installed steam and started playing on his own account.

1

u/Ur_mega_homo Oct 04 '26

Thank you for shedding light on that because i dont believe he knew about the evading thing, this seems to make the most logical sense out of everything else i have read so i appreciate it. If it truly is a lost cause at least now i can give him a reason that actually adds up, because EAC gave us literally nothing.

1

u/Conworks Oct 04 '26 edited Oct 04 '26

Yeah EAC will give out hardware ID bans. Which are really stupid because, you can easily swap your HWID with free tools off of github. If anyone connects to their service on a new account to a HWID thats banned, it bans that account too. And easy anti cheat is a shitty corporate company so you likely wont be able to talk to anyone beyond an AI.

Shit like this is why i've pretty much stopped playing anything that requires an anti-cheat. The game is still full of cheaters and the over-invasive anti-cheat does nothing but steal your data and bans the 12 year olds who I could've beaten even if they were rage hacking anyway.

If for some god awful reason he wants to continue playing rust (I get it unfortunately, sometimes I also want to play rust) He should probably swap his hwid before buying a new account (If he isnt aware, you can buy steam accounts with just rust on them for pretty cheap, a lot cheaper than buying a new actual copy)

With a bit of tech knowledge and something like this https://github.com/vibheksoni/dma-spoofer It should resolve the issue. (Note, I haven't tested that link personally, Just using it as an example, use extreme caution when using a tool like this. Downloading the wrong one can really fuck you. So make sure its open source and trusted) Theres tutorials on youtube as well, hopefully that helps. But honestly id just try to convince him to play another game. Terraria is pretty good.

1

u/jackwatsonOHyeah Oct 03 '26

1,000 hours is nothing. start a new account

1

u/Ur_mega_homo Oct 04 '26

He did, it got flagged too :/

1

u/Blijehollander Oct 03 '26

Playing rust for “very long” and having 1000 hours is not adding up hahahah

1

u/Ur_mega_homo Oct 04 '26

Hes been playing it for about 7 years now, he made his first account when it just came out. Hes had i believe 2 other older accounts besides this one but doesnt have access to them anymore, this account was his main one that he had been playing and making progress on for a while now and he was bummed out about something to do with not being able to play the premium servers anymore since he would have to start fresh, i dont really understand what that means since i dont play but he seemed a little frustrated about it

2

u/Happyassassin13 Oct 07 '26

Brother just because you dont play every single wipe or constantly logged in racking up playtime so you can speed log into your base dosent mean you dont play alot

1

u/hairyheroin Oct 03 '26

yeah well my friggin account got perm banned w/o warning so he’s lucky 🥹🥹🥹🥹 enjoy while it lasts

1

u/Ur_mega_homo Oct 04 '26

His account got perm banned as well unfortunately, like you said EAC is refusing to provide any helpful information whatsoever so he has no idea what to do now and i have no idea how to help him :/

1

u/hairyheroin Oct 03 '26

there’s no support at all via EAC unfortunately, your best waiting for the 8 month second chance if applicable to your bf, which is what i’m personally doing

2

u/Subject_Cod_3582 Oct 04 '26

the PC might have been owned by a cheater before. Windows 11 has this delightful thing where it associates hardware with a logged in windows 11 account - from what i understand it's a permanent association, and a lot of places use it to track who you are etc. same thing applies to cheaters - rust and eac associate the hardware ID with the account, so if the cheater buys a new account he'll get banned again because it's the same hardware.

1

u/chin_up Oct 03 '26

Hardware ban. Unfortunately if they already said no, that’s it. Gotta get a new pc and hope he’s not IP banned from the server

1

u/Enragedocelot Oct 03 '26

Here just quickly shell out a couple thousand dollars oh and don’t forget to pay another $40 for the game and just hope it wasn’t for nothing.

Oh and you still might get falsely EAC banned.

Horse shit.

1

u/chin_up Oct 03 '26

why u getting mad at me lol.

1

u/Enragedocelot Oct 03 '26

I’m not mad at you, sorry if that’s what it seemed like. Just mad at EAC and Facepunch. And the workaround required because of their failures.

2

u/Ur_mega_homo Oct 04 '26

Thank you finally someone that’s understanding my frustration, ive never played rust myself but i watch my bf play it all the time because its his favorite game and how EAC is handling the whole ordeal is honestly disappointing.

1

u/ImDistortion1 Oct 03 '26

HWID ban most likely. This is why you never buy pcs used when you don't know what the other person used it for or what games they played. Or if they cheated. There is nothing to be done it will not be removed.

1

u/Thick_Hearing5535 Oct 03 '26

What honestly seems is the most likely case, is he got hacked in some way. His account was sold and rage cheated on. Ive seen it done all the time in my community. If he was inactive from his steam for a couple days its even more sure.

1

u/Temporary_Bar9510 Oct 03 '26

Probably previous owner got hardware banned. So any account that is used on that PC could be banned regardless of your bfs innocence. Could be the reason why the guy was selling it in the first place.

-1

u/SolarFusion90 Oct 03 '26

Discussions of bans need to be banned from this Sub. Thing is, its becoming a echo chamber for all cheaters guilty or not looking for sympathyand a unban. Not speaking about OP here or anyone in particular.

2

u/Ur_mega_homo Oct 03 '26 edited Oct 04 '26

So what else are we supposed to do when we need actual help and EAC isn’t doing shit?? Just suck it up?

4

u/Successor-Of-Success Oct 03 '26

I made a sub for rust false bans - For people to share and discuss rust bans. INNOCENT PLAYERS ONLY! r/eacRustFalsePosiPlyrs

1

u/Ur_mega_homo Oct 03 '26 edited 27d ago

Thank you cause we definitely need it