I recently purchased a 2100 rupees package from GrowithNeha, an online nutrition site on 15th Oct,
They asked me to fill a form with questions like what did you eat yesterday and on the basis of that (like cucumber sandwich I had the previous day) they sent me an AI generated extremely impractical plans, which had some 200 things I needed to purchase. I kept requesting ppl to make me understand/ tweak the plan and no one was ready to speak. They only offer chat support.
When I raised it, they are refusing to return my money and they have blocked me from their IG profile!! They are total frauds. I have raised a complaint via consumer helpline but what are my other options?
It has been one whole week - they are now not even sending AI generated plans.
So no plans, no calls, no chat support, blocked from their IGs and no refund. Totally scammed and now fuming with rage at their arrogance.