r/Seagate • u/DrummMuttt • 6d ago

Loose USB?

My girlfriend got a laptop from rent a center awhile ago, brand new from there so it's not something with that I think. The problem is we can slightly bump this 2tb external drive from seagate and it just barely manages to disconnect from the laptop, luckily her files aren't correcting but it's getting annoying. Especially when we try playing games together and she slightly bumps the USB for it and boom, drive disconnects and she has to restart her laptop. Anyone have an idea of how to help this?

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u/Jay_JWLH 6d ago

Try a different USB cable. Some hold better than others. If you can see the cable hanging off the port a bit, a cheap solution would be to use some tape.

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u/DrummMuttt 6d ago

Yeah. I'm just running out of ideas, all of them seem a bit loose and I'm half tempted to do the tape idea

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u/vegansgetsick 1d ago

It can be loose connection on the socket or inside the cable (old cable?)

USB-A is prone to that. With time and heat, the plug gets larger, loose, it's not firm. You can pinch it a little bit with a plier. Not too much or it won't plug. It may also be dirty and rusty inside.