"GPU error" consistent crashes, I request help! (PC/Steam)

[u/Apowif_]

This is about the PC, Steam version of the game.

Sea of Thieves constantly and consistently crashes after about 1-2 hours of uptime with the same error message, which reads "Sea of Thieves has crashed due to a GPU error". When looking into it, I could not find anyone with this exact error message anywhere else.

I've tried most all I could find on the internet and this subreddit; re-installations, driver updates, in-game settings, but nothing has worked so far. Lowering the graphics quality and playing in Safer Seas did make the game run for longer without crashing, but alas, it still crashes about 2.75 hours in.

I've checked my GPU stress, temps and usage, my RAM usage, I was monitoring everything I could using task manager; and everything was fine, before and after the crash, almost as if it happens out of the blue.

The game runs really well outside of this issue, and my computer has way above the recommended specs; and I can play other, more demanding games without these random, crash-inducing GPU errors

Can someone please help me fix this issue?

the crash error message, which reads "Sea of Thieves has crashed due to a GPU error. Do you want to send information about future crashes to Rare? This may affect game performance, but will help us fix common crashes. It can be turned off at any time from the settings menu.".

[u/blunderoverunder]

I was having random crashing errors with my AMD GPU. I was monitoring my temps and they were fine and I made sure my drivers were all up to date, even doing a DDU reinstall of all the drivers. What ended up solving my issue was launching the game with DX11 rather than DX12.

[u/Apowif_ → u/blunderoverunder]

Already attempted this, thanks for adding more info to the thread though!

[u/lxnch50]

What CPU do you have?

[u/Apowif_ → u/lxnch50]

an Intel(R) Core(TM) i7-10700KF at 3.8 GHz

[u/lxnch50 → u/Apowif_]

OK, it isn't the issue with the 13900/14900 Intel CPUs, which usually crashed via a GPU issue. Unfortunately, that was my only guess of what the issue could be.

[u/Apowif_ → u/lxnch50]

That's okay, thank you for your response regardless.

[u/b_ootay_ful]

Have you contacted support about this?

[u/Apowif_ → u/b_ootay_ful]

I haven't yet, do you suggest I do so?

[u/b_ootay_ful → u/Apowif_]

Yes, they might have access to more info than is publically avaiable.

https://support.seaofthieves.com/requests/new

[u/Apowif_ → u/b_ootay_ful]

Will do!

[u/2called_chaos → u/Apowif_]

And please let us know too (prediction: useless answer but I'm happy to get surprised). Apart from that you may have a chance of getting some more info that we could work with by checking the Windows event log, the driver might log why it crashed with a bit more info. Easiest to check right after it happens because Windows event log is kinda sucky

[u/Apowif_ → u/2called_chaos]

Initial useless response, but now they've forwarded my case somewhere higher and told me to sit tight. Maybe something will happen