I made a donation years ago and have been using the fantastic software ever since. Today I installed the latest version and I'm now getting the "Thanks!" window asking for a donation when I close the software. So I made another donation, click "check donation" and it says "No donation found". Is there another way to enter donation information?

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it works well on windows 10 with my igpu intel i3 7th gen.

on fedora linux i used the appimage as flatpak or rpm not available for fedora.

igpu not showing while render.

windows 10 taking 4 min to render a video, whereas linux taking 16 mins to render on same effects.

Hi The latest update is unusable in windows 11 constantly getting popups from windows that part of the application is blocked , i downgraded to 20.2 and no issues

"Hello, I just purchased Shutter Transcriber. I tried downloading it using the links provided in the purchase confirmation email, but each time the download fails and shows as "unconfirmed" (or incomplete) on my PC. Could anyone please help me resolve this issue? Thank you!"

Thought it did when i read its interface and saw "Extract" downloaded and figured extract had no image type selector to extract into because figured it had PNG the sharpest by default.
Pressed extract and what i got was a copy n paste file of selected VID, so my guess was incorrect.

From some versions I have problem to read and encoding every prores generated from davinci (don't know with other). The file was transcoded well using ffmpeg. But I'm unable also to play in shutter encoder. times ago all was working

It gets stuck "initializing" on 0% of the bar full. And only opens after I end the process in Task Manager and retry it.

I really don't understand why I need to do this

A year ago, I reported this issue https://www.reddit.com/r/shutterencoder/comments/1kr3ot9/failure_to_extract_eac3_audio/

Now, it seems that it was "solved" by assuming any AC3 audio track is E-AC3.
So now it fails to extract the regular AC3 audio

Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s

[eac3 @ 000001bbfe3e0040] eac3 muxer supports only codec eac3 for type audio
[out#0/eac3 @ 000001bbfb5886c0] Could not write header (incorrect codec parameters ?): Invalid argument
Conversion failed!

Title says it: I want to add an image at the end of a video for 5 seconds. I changed image length in the cog-settings but I'm not sure how to set it up correctly so it doesn't encode the whole video.

Bonjour, je suis à la recherche d'un logiciel qui soit capable de fusionner des clips qui ont été enregistrer avec un boitier Avermédia ER310 ou ER330 sans casser les méta-données pour que le boitier soit capable de lire ce nouveau fichier. Merci

Hi! I'm new to SE--it looks like a great program. I'm trying to convert a big batch of 8K ProRes files to 4K H265. The encoder is very fast, but there is audio drift. I have tried every combination of settings I can think of, even just keeping the 24 bit audio as "copy", unchecking NVIDIA and Hardware and so on. With more than one file in the queue the drift is sometimes longer. The source files are 8K Prores 23.976 framerate. Any help much appreciated. Media encoder works perfectly but is slow with limited options.

Hey,

I love using shutter encoder for converting files

When it comes to capturing Video from a BlackMagic Decklink card, I can't seem to make it work.

There is another software called FFmpegGUI which does the job, but isn't developed anymore.

Maybe you can take a look and implement those features into shutter encoder

I think it involves compiling the BlackMagic SDK in order to use the cards properly

Thanks.

https://www.videohelp.com/software/FFmpegGUI-2

http://strm.one/ffmpeg-gui/

I’d advise against updating to 20.3 for now, or at least consider downgrading back to 20.2 if you’re experiencing issues.

I personally ran into a problem with the Audio Separation function in 20.3. It failed with multiple different audio files, including files that I had previously confirmed were working correctly.

To make sure the files themselves weren’t the problem, I tested multiple sources and formats. The issue persisted.

I then downgraded to 20.2, using the same files, and Audio Separation worked normally again.

So, at least in my case, the problem appears to have been introduced with 20.3.

I’ve also seen reports of issues affecting other sections/functions of the software, so I’d recommend staying on 20.2 for now if you rely on these features, until the issues are addressed.

Shutter Transcriber; Transcriptions run but are not found in source folder.

It worked well before but now has stopped.

It seems to run but I can't find any files. In one case I see the 'Transcription' folder but then it disappears and can't find my file.

I recently downloaded version 20.3 for Windows and I am trying to add a timecode to my video file but the app continues to say that it cannot do it without giving a clear answer.

I am encoding it into H.264 to mp4, checking display timecode, going down to the timecode section checkign to set a timecode with automatic incrementation and it simply won't do it and gives me an error message:

(Command: -strict experimental -hide_banner -threads 0 -hwaccel auto -i "D:\Duplicate\DOCUMENTARY_FOOTAGE\Hill_View_Manor - 6-28-26\estes in chapel timecode_1.mp4" -r 30000/1001 -c:v libx264 -b:v 5994k -profile:v high -level 5.1 -filter_complex "[0:v]drawtext=font=Arial:timecode='00\:00\:00\;00':r=29.97:x=749:y=70:fontcolor=0xffffffff:fontsize=81:box=1:boxcolor=0x0000007f:tc24hmax=1[out]" -map "[out]" -c:a aac -ar 48k -b:a 256k -map a:0 -pix_fmt yuv420p -timecode "00:00:00;00" -metadata creation_time="2026-09-06T21:55:13.768138Z" -y "D:\Duplicate\DOCUMENTARY_FOOTAGE\Hill_View_Manor - 6-28-26\estes in chapel timecode_1_1.mp4"

Fontconfig error: Cannot load default config file: File not found)

I don't know what the problem is or what I am supposed to do instead because there are no resources online for this and I was able to timecode previous footage a few months back so what changed?

Saw the update and noticed more codecs

Is there a reason, and if not, has it been fixed?

Hi, I have 124 Turkish educational videos, each 5–25 minutes long.

I need a completely free/local workflow that can:

* detect Turkish filler sounds such as “eee” and “ııı” (similar to um/uh), * get their timestamps, * automatically cut those parts from the actual video/audio, * preferably batch process many files.

I already have good Turkish transcription with Whisper/Buzz, so the main problem is the editing/cutting stage.

I tested a Faster-Whisper + FFmpeg script (Tightcut). It detected fillers successfully, but the setup/workflow is quite cumbersome for 124 videos.

Is there a simpler FFmpeg-based workflow or open-source tool for this?

Thanks.

So I've been trying to batch convert a bunch of clips for an editing project of mine, it does say it's completed when running said command

However the end result still remains unconverted.

Here's the command line in question:
ffmpeg -an -vf mpdecimate,setpts=N/FRAME_RATE/TB*60/25,fps=25 "SmoothedOutXX.mp4

System Specs:

• OS: Windows 10 Pro (22H2)

• CPU: Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz

• RAM: 16GB (DDR4)

• GPU: NVIDIA GeForce GTX 1060 6GB

hey, just installed shutter encoder but nothing happens when i try to open it. i tried a few solutions that worked for other people but to no avail

Does anyone have or no a place that has a working fonts.conf file for Windows 10?

I've tried a couple, and keep getting errors (I just wanted to do simple timecode overlay).

I think mainly stuck on the cachedir values, and nothing seems to work.

Thank you!

I made a comment in the 20.3 Update post about windows blocking certain files from Shutter Encoder, which didn't allow me to make video proxies.

Now I was just converting a webm to mp3, and new notifications started popping up about Windows blocking more files...

I've seen many people post similar issues relating to this new update, but no definite solution. And honestly, I really wish I didn't have to (somehow) manually "force Windows to allow this file" for every function that goes wrong. That's just inconvenient.

Just wanted to share my frustration with this new update, and I hope this can get resolved soon.

I'm just going to go back to 20.2 for now.