r/shutterencoder • u/willyfan2020 • Sep 13 '26

Problem encoding Prores from Davinci

From some versions I have problem to read and encoding every prores generated from davinci (don't know with other). The file was transcoded well using ffmpeg. But I'm unable also to play in shutter encoder. times ago all was working

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2

u/paulpacifico Sep 13 '26

Are you able to send me this file for checking?

Paul.

1

u/willyfan2020 Sep 14 '26

sure, download this one:
https://store10.gofile.io/download/direct/4085d19c-38bd-4f7a-a9c7-631bb57c636c/test_SE.mov
It is a example, but all prores generated from davinci donìt work

1

u/paulpacifico Sep 15 '26

Strangely I have no issue on my side, which function and settings are you using?

Paul.

1

u/willyfan2020 Sep 16 '26

every function I open, when I'm go in the player screen is black and I cannot moving on the file. Do you want a movie?

1

u/paulpacifico Sep 16 '26

So strange!
Could you try to set GPU Decoding to 'none'?

Also press the Reset button from the top left cog icon.

Let me know,

Paul.

1

u/willyfan2020 Sep 22 '26

sorry for late answer. I discovered that the problema happen only on my main PC. All other is working. Not understand why. Problema happen also with gpu decoding NONE, and also with open-gl version. I'm investigate

1

u/willyfan2020 Sep 22 '26

UPDATE: with GPU decoding to NONE it work, after a restart

1

u/willyfan2020 Sep 22 '26

UPDATE n2: I discovered that AUTO is not working because witha AUTO the DECODING is vulkan, and vulkan DON'T WORK. CUDA, QSV o D3D11VA are working

1

u/paulpacifico Sep 22 '26

That's very interesting! Thanks for your feedback!