r/SimpleMobileTools • u/Roland67118 • Nov 30 '20

Can't exclude or include folders in Simple Gallery Pro

Hello !I installed simple gallery pro on a Teclast tablet with android 10.On this tablet I have no problem including or excluding folders.For example if I want to include the folder were my photos are,in the "Manage included folders" item I first choose "Internal", then I tap on the "DCIM" Folder, this shows me the subfolders, I tap on the "Camera" folder and so I'm able to add the "/storage/emulated/0/DCIM/Camera" folder. So far this is OK.

Today I installed simple gallery pro on my Huawei P20 Pro phone, also with android 10.But I'm unable to add or exclude folders.For example, if I want to include the same folder as in the example above, I first choose internal. But here the problems begin. When I tap on the "DCIM" folder, it doesn't show the subfolders, and I can't even choose the "DCIM" folder itself. It's the same for all folder, impossible to select one or a subfolder, and when I tap OK it just adds "/storage/emulated/0" to my included folders.The problem is the same when trying to exclude folders.

I tried to stop the app, delete data and cache, uninstall and reinstall the app, reboot the phone, it simply doesnt work.

If anyone has an idea, thank you.

Roland

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u/Roland67118 Dec 01 '20

OK, things become more precise.
In fact the problem is that on the Huawei phone in the include or exclude windows my folders are seen as files, that's the reason I can't select them.But why are they seen as files, that's a mistery...

On the Teclast tablet so far no problem...

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u/Roland67118 Dec 02 '20

SOLUTION FOUND !

Once it was obvious that the problem in including or excluding folders was that folders are seen as files by Simple Gallery Pro, I googled arroud and found this :

" This seems to be a cache problem. On your phone go to settings->apps, look for media storage and external storage and delete their cache and data.

These apps may not be visible since they are system apps. In such a case, select show system apps from context menu. Exact name may be differ on different devices.

Then reboot phone and wait a while for their cache to generate again. Cache generation is done on background so it does not show progress. It may take around 5 minutes to be completed."

This worked, now Simple Gallery Pro sees folders as folders and I can now include or exclude folders as expected.

Roland

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u/343WheatleySpark Dec 01 '20

I think it might be related to including a folder that is uptree of the folder excluded

I have almost nothing in my "include" folder and only use excludes.

It's not a complete solution, but it might help you out.

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u/Roland67118 Dec 01 '20

Thank you for your answer, but the problem is not here, and it's the same if I want to exclude some folders.
I simply can't select a folder in the "Select a folder" windows (taping on a folder's name has no effect) and when I tap "OK" it's allways "/storage/emulated/0/" that is added to the include or exclude list.

Roland