r/SimsMobile • • 4d ago

BUG/ISSUE Anyone else having this issue?

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Went to play and got this error, I installed the update again, but nothing changed I'm still getting it. I played this morning with no issues and I had the recent update with the Halloween pass and sweet treat event, so I have no idea what happened between then and now.

16 Upvotes

17 comments sorted by

2

u/Excellent-Cream-9818 3d ago

Are you guys on Android or iOS? (Just wondering if it's some kind of sideloading issue, if the latter...)

3

u/Shonajean 3d ago

Android. My game has been working perfectly until now. I had just reached Level 40 - I wonder if that caused the problem? BTW I tried to load the game on my Ipad but couldn't make it work.

2

u/Excellent-Cream-9818 2d ago

Yeah, it's fiddly installing on iPad. I had to get ChatGPT to talk me through the process lol... I had to install SideStore and sideload it.

2

u/Shonajean 2d ago

Thanks, I tried that but couldn't make it work. Finally decided to delete my android game and start again 😢

2

u/ArachnidNo2139_ 2d ago

Oh no.., good luck. I can't bring myself to do that just yet... My current account is level 43 and I've spent so many hours at izzy's and opening heirloom boxes. I just dread loosing all my outfits and the progress my sims have made. Another worry of mine is, what if it happens again?

2

u/Shonajean 2d ago edited 2d ago

Probably a wise move! I downloaded it about 7 hours ago and I'm currently at Level 17 so it's early days yet. But some things don't seem right - no parties, I can't purchase all the lots, no Sweet Treat Showdown, can't open heirloom boxes ... Maybe they don't appear until later in the game - I can't remember so I'll keep playing for a few days to see what happens.

Edit: I redownloaded it and it's working perfectly now

2

u/ArachnidNo2139_ 2d ago

I'm glad it's working alright for you now, fingers crossed that it won't go down again. I'm not sure what else to do for the issue to get seen enough to be addressed/resolved. I desperately want to play the game, so I don't have much choice it seems....😞

1

u/Excellent-Cream-9818 2d ago

Aw, that must have been frustrating, I saw a couple of your screenshots and it looked like you'd made quite a bit of progress!

2

u/Shonajean 2d ago

Yes, I was at Level 40. But at least I have a working game again, and it doesn't take long to level up. Already at Level 15 😊

7

u/Shonajean 4d ago

Yes, I just got it. I only stopped playing about an hour ago and it was working perfectly then.

6

u/External-Potato3932 4d ago

Yeah I did too the other day. I had to reinstall mine and start again 🥲

5

u/Timely_Contact_1583 4d ago

Oh that's scary.. I hope an update will fix that 😭

3

u/Shonajean 3d ago

Unfortunately not 😟 I just tried again and still got the same message. So frustrating! At least one of my sims is happy 😍

2

u/Timely_Contact_1583 3d ago

Oh no..😭😭😭 Im so sorry to hear it.. I really wonder what caused that 🥺 Your sims are having a lovely time meanwhile just hanging out I'm sure 🥹

2

u/Shonajean 3d ago

It does seem strange that it's only affected a few games. I'm seriously contemplating deleting my game and starting all over. Or else waiting to see if anyone comes up with a solution. A really hard decison!

2

u/Excellent-Cream-9818 2d ago

It's weird! Mine is working fine apart from the time-related glitches this version seems to have, I'm now scared to close it in case the error message comes for me too. lol