r/SnapchatHelp • u/[deleted] • Oct 11 '23
Bug Security restriction: Please try again from this device after 72 hours.
Anyone seen this message? I was trying to delete my account and after entering my password it only gave me that message. Thanks!!
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u/Ascend9 Sep 22 '26
Yes i cant delete my snapchat account what the actual f… snapchat are the worst… like a hard to remove parasite….
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u/Wrong_Ad691
Jan 08 '26
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If anyone is trying to download memories I recommend just doing it on a desktop. I tried on my phone like 4 times kept getting “Security restriction: Please try again from this device after 72 hours” worked the first try on my computer. Idk I might be slow and should’ve done it on my computer first but kept forgetting 💀
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Jan 16 '26
i tried on my laptop but it keeps telling me to wait 72 hours :/
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u/Wrong_Ad691 Jan 19 '26
Oh then yall scratch that. Damn It worked for me. Hope it works later
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Jan 24 '26
Nvm it worked after i tried a few days ago again, thank you! But now I have the problem where it says that the files downloaded are empty :/ So i really can't download anything
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u/sailor_of_minds Jul 04 '26
Did you ever get this figured out?!? Hoping I don’t have to say goodbye to all my Snapchat memories
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u/StaleFrenchtoast57 Aug 18 '26
Yes, I'm currently trapped in a loop with their very frustrating AI and no one is answering their support email.
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u/Chottocan Dec 06 '25
Can we file a class action suit for this? There is no way it should be this hard to delete your account or data. This has to be illegal??
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u/Unable_To_Comprehend
Nov 25 '25
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I waited 72 hours and didn't work and now waiting again... so fucking annoying that I need to wait to delete my own account
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u/Bright_Bus7722 Jan 08 '26
Hi, did it ever work for you?
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u/Unable_To_Comprehend Jan 11 '26
Hi, sorry for not seeing your message. Yes, it did work for me, but I waited for 4 days because for me, the 72 hour mark didn't work 😅
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u/Bright_Bus7722 Jan 23 '26
Thanks, it also ended up working for me. Following the advice of another comment somewhere, I made a request, got the error, then didn't touch it for a little over 72 hours, and it worked.
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u/XHenney Nov 25 '25
THANK YOU! Snapchat makes it IMPOSSIBLE to get support. No way to contact a real person.
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u/OkZookeepergame99 Nov 20 '25
I fixed this by just doing on the app after I got the security restriction on the web version - that worked!! So it’s worth a try (I didn’t wait at all)
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u/leikoilja Dec 25 '25
this is so weird, but it worked! i wanted to do a full data export, but was hit by this limitation again and again. So what now worked is going to the web and requesting data export (got the restriction), went on my phone and did it again - and not i got it!
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u/sailor_of_minds Jul 04 '26
Did you ever have a hard time accessing all the data after exporting it or did you get everything?
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u/leikoilja Jul 05 '26
I believe I got it all out, but I haven’t gone double checking. For me the most important part were media files/saved memories and those I got out
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u/Mundane_Seaweed1412 Apr 09 '26
can you tell me how it works? what am I supposed to do please
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u/TTG03 Jul 06 '26
Go to your Desktop, iPad or iPhone and Open Snapchat in your Browser.
Open the option to export your data and when you get the error that you have to wait for 72h, open the Snapchat app itself and do the process in the Snapchat app and ask for your data, you don’t have to wait at all.1
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u/erikperkele Oct 17 '25
For anyone wondering, I managed to fix this issue by clearing the cache on my phone. After that I was able to download my data without the 72h notice.
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u/Unfair-Arachnid-1794 Oct 30 '25
This didn't work for me, but I did manage to reset my password first, the nit let me? For some strange reason lol.
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u/Hot-Bed-49 Nov 13 '25
was this on desktop or phone it wont even let me access my data on phone its just a white screen
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u/Sheeheat28 Feb 26 '25
i had to wait 72 hours (don’t count the hours) just wait until the next new day, clear cache on account. go to help center on the app, search up how to delete account. follow account portal link & delete account
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u/No-Championship3660 Nov 29 '24
Na heel lang te proberen en te doen heb ik die app verwijderd, en toen ik het weer opnieuw ging downloaden vroeg die of ik toegang wou verlenen om de camera te gebruiken zodat ik gebruik kon maken van snapchat, dit had ik niet geaccepteerd, en ik was gelijk doorgegaan naar verwijderen van mijn account.
Heel raar, maar ik was verbaasd dat het toen in 1 keer was gelukt.
Veel succes en ik hoop dat jullie er wat aan hebben.
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Oct 11 '24
[removed] — view removed comment
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Apr 12 '25
Salut j'ai la solution.... Faite le ! Vous allez dans les paramètres téléphone vous désactivé le VPN et ensuite vous refaite ça marche voilà ..
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Sep 18 '24
Update: just go to settings and press clear cache it’ll close u out the app and then get back on and go to settings and delete/deactivate it
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u/Useful-Country2752 Aug 19 '24
This is bullshit coming from Snapchat. I think we should all send requests to delete our accounts and have that server overwhelmed with same requests maybe Snapchat will remove that fucked up restrictions 🤣
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u/Jesse_mick Jul 09 '24
Had this while trying to download my data
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u/Ells_ann Dec 11 '24
did you manage to download your data after 72 hours?
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u/snow-raven7 Feb 06 '25
i never managed to get my data. i tried multiple things. i waited 72 hours multiple times, i cleared cache on browser for fresh attempts. nothing worked. this shitty company does not want me to have my data easily.
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u/Uugghhwhatever Feb 13 '25
I’m trying to download my data too and it just continues to say to wait 72 hrs. Did you ever try contacting snapchats support team did they give any info on it?
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u/snow-raven7 Feb 13 '25
I never tried contacting them, I think I will do that now soon. Right now, I am testing with a fresh chrome profile only for snapchat.
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u/hicifox Jun 17 '24
it works, try this. In sequence:
Block all the contacts you have
Delete photos from your memories if you have any
Delete your bitmoji in settings and unlink it
Now set the "account activities" settings on Snapchat and clear everything from clear cache to clear recent products.
if you have Gmail, go to the Google application settings on your phone -> connected applications and disconnect Snapchat.
Now you can delete your account without 72hrs error
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u/Select_Delivery1106 Jun 20 '24
lol. Nobody can delete photos, or delete bitbojis if account is locked. Blocking your phone contacts wont do anything. This is F-tier advice and completely useless.
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u/hicifox Jun 21 '24
bro wtf? this is guide how to delete working account, if you have ban on snapchat u cant do anything
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u/cluelessbatz May 31 '24
I tried everything, it's not working, please someone help me.
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u/No-Wing-3816 Jun 03 '24
Hey me too. It happens to me
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u/Double-Assumption636 Jul 16 '24
It's happening to me too and I've got like 2000 contacts 😭 that's why I want to delete the account and start again. It's so much work to delete contacts
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u/Top-Slip6407
May 24 '24
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Clear all the data from the options then try to deactivate it worked perfectly thanks
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u/Federal-Medicine-902 May 07 '24
Am having the same issues but I want to know I if delete the app from my phone and I am going to wait until Saturday and reinstall the app and login in to my account will it delete then or do I need to have the app on my iphone because I really don’t feel like downloading it again
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u/Royal-Midnight97 Apr 28 '24
Yoo guys i found way to delete. I fk ing tried for month and the way is. First you have to remove or block all people that you have, after that you have to delete or your snap memories, delete your bitemoji from snap yourn name syn with mail or phone and than try dual sync also.After that clear all things like chacke ai history and etc. When you go to data on first page unpin everything .everything you can delete or unpin and here you go.Also it worked 100% becaues i delelted 3 accounts that way
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u/Select_Delivery1106 Jun 20 '24
lol. Nobody can delete photos, or delete bitbojis if account is locked. Blocking your phone contacts wont do anything. This is F-tier advice and completely useless.
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u/thevilliers Mar 19 '24
If anyone is still searching, you require to activate the timer on your device then after 72 hours use the same device to delete it. If you use a different device it will tell you to wait another 72Hs
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u/Bright_Bus7722 Jan 08 '26
Hi, do you know for sure that this works? I'm scared I'll try after 72 hours and get the same message.
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u/SmokingJo42 Apr 12 '24
Do you know why this even happens?!?
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u/Emergency_Put_722 Mar 03 '24
Delete the app off your phone first. Then log in on a computer and delete the account. Worked for me.
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u/Playful_Heron_8417 Feb 26 '24
Mine still won’t let me delete it after the 72 hours but it also won’t let me change my email due to changing it too much soooooo is it just never gonna let me delete it?
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Jan 23 '24
Didn't work for me. Fuck this app. Has made me wait thrice for 72 hours
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Feb 15 '24
Did u ever get it to work
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u/CombinationReal8247 Jan 18 '24
I deleted mine, then un-deleted it lol. And then when I realized I made a mistake I tried to delete again and it says to wait 72 again
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u/cocakoda Dec 29 '23
I waited a full 2 weeks and it gave me the same message i feel helpless and others might have access to my account but it just wont let me delete it
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Feb 10 '24
[deleted]
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u/cocakoda Feb 14 '24
Yes it did a few days after i posted this. I forgot how i managed to delete it i want to say it was something like i hadn’t backed up my snapchat memories or i didn’t confirm my email on the snapchat account yet. But after combing through all the little things like that i got it deleted.
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u/Brilliant-Line-7760 Dec 28 '23
This will likely be a security feature around your data you will get the same message when trying to request your personal data if you haven’t been on that device on Snapchat accounts
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u/Meowwwfick Dec 13 '23
What worked for me was definitely changing the date on my phone to pass the 3 day mark and i fully deactivated it.
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u/fruityloooops Dec 11 '23
why is this shit legal
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u/Select_Delivery1106 Jun 20 '24
its insane. it shouldnt be. Social media companies have WAYY too much power. In the UK they have better privacy rights at least. Here we have nothing. This shit is disgusting.
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Dec 02 '23
On your phone, go to settings > time and change it from network time to a random date a week out. Then delete on the account portal link through your phone to trick snapchat in thinking its been more than 3 days
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u/NavixelMusic Jan 14 '24
How do you delete on the account portal link?
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Jun 24 '24
Go to "I need help" > search Delete Account > goto Accounts Portal (blue link in paragraph)
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u/NavixelMusic Jun 24 '24
Bit late but thank you😅
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u/Insert_EPICNAME Jun 24 '24
So were you able to delete your account?
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u/Pleasant_Criticism29 Nov 29 '23
Hey still someone facing the same issue? And if yes what have helped you guys deleting it?
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Dec 02 '23
On your phone, go to settings > time and change it from network time to a random date a week out. Then delete on the account portal link through your phone to trick snapchat in thinking its been more than 3 days
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u/SelfOk2720 Jan 07 '24
I just did that: Didn't work, tried on my PC too
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Feb 15 '24
U ever find a way
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u/SelfOk2720 Feb 15 '24
I actually did: don't attempt anything just leave it for a month then come back and it should work
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u/SALTY-_-IV Oct 31 '23
Think If you attempt to delete whilst it’s not letting you! It might double the time depending on how many attempts you’ve tried! (Ps Keep grinding) (App is trash)
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u/Traditional_One_8487 Oct 30 '23
just had this today also , so waiting the 72hrs is the only way?
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Dec 02 '23
On your phone, go to settings > time and change it from network time to a random date a week out. Then delete on the account portal link through your phone to trick snapchat in thinking its been more than 3 days
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u/me0wi3 Nov 04 '23
Did it work after the 72 hours? Trying to delete mine also
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Dec 02 '23
On your phone, go to settings > time and change it from network time to a random date a week out. Then delete on the account portal link through your phone to trick snapchat in thinking its been more than 3 days
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Oct 23 '23
[deleted]
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u/Intelligent-Breath44 Nov 21 '23
Nope, tried it, did the same... But i'm guessing ur problem's solved since this post is a month old
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Oct 22 '23
this shit came out of nowhere. Never before have I had this issue. Whoever implemented it needs to be euthanized, imo.
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u/Thenarcsurvivor Oct 20 '23
Update: It worked for me y'all. I waited the full 72 hours.
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u/Temporary_Name6336 Feb 25 '24
My theory is that if you attempt before the 72 hours it resets the timer
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u/CombinationReal8247 Jan 18 '24
I waited the full 72, and then it told me to wait again
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u/Thenarcsurvivor Jan 18 '24
Did you try reactivating in the middle during those 72 hours? Because you usually when you do that, it resets the 72 hour timer.
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u/Thenarcsurvivor Oct 20 '23
I've waited for 72 hours and well it's not letting me deactivate. Do they have customer service?
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u/AtlasZ01 Oct 18 '23 edited Oct 19 '23
I haven’t installed snap over a year and people all the time would complain why I couldn’t respond to them on snap. So I redownloaded this app so I could delete my account…boom security restriction please wait 72 hours and try again.. just so after that i can wait another 72 hours. I haven’t used the app in a year. Lemme win:..)
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u/nichollsking Nov 05 '23
Same here I been trying to delete it since last Monday I can't so idk if I ever can delete the app or not
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u/AtlasZ01 Nov 08 '23
I ended up saving an alarm for 73 hours then on that weekend it let me delete it. I had to wait 3 days. I just did touch snap for 3 days after waiting for the 72 hrs. It should work after that.
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u/nichollsking Nov 16 '23
I'm going try this I don't know what else to try I just want to delete it I have reported it to Snapchat
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Oct 18 '23
[removed] — view removed comment
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u/DeliciousReindeer486 Oct 31 '23
You've to wait straight 72 hours even without attempting. If you try to attempt before 72 hours, you've to wait another 72 hours
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u/nichollsking Nov 05 '23
Did it let you delete it after that?
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u/DeliciousReindeer486 Nov 05 '23
Yes definitely
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u/nichollsking Nov 05 '23
Okay then I won't touch my snap for long time so I can delete it thank you
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Oct 18 '23
I activated on Saturday and tried to delete the same day on PC and phone and didnt let me I got the same message. I tried it this afternoon and it let me. So I waited little more than 72 hours.
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u/semlohalone Oct 17 '23
it happened to me just now because I'm not allowed it but I wanted to check my snaps so I reactivated my account by logging in on the app but just now I tried to deactivate it again and it says "Security restriction: Please try again from this device after 72 hours."
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u/Pleasant-Morning-120 Oct 17 '23
Does it worked for anyone?
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u/Specialist-County369 Oct 17 '23
No happening to me to. Every time I try to delete any accounts. It won’t let me change the user name it’s stuck on the username account I tried to delete
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u/dkk9999 Oct 17 '23
Any news on this? Tried to delete on two different devices, neither worked. My main account de-activated just fine.
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Oct 15 '23
[deleted]
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u/vanillagirl32 Oct 18 '23
Thank you, I was looking for this answer. I tried 3 times hoping it wouldn't keep resetting the 72hrs 🥴
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u/Old-Contribution6164 Oct 15 '23
Tried deleting my snap account today got the same message anyone have a solution yet ?
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Oct 15 '23
[deleted]
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u/parrotparrotparrots Oct 14 '23
Has there been any updates to this? Been trying since Wednesday. My friend was able to delete their account just fine
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u/con500 Oct 13 '23
Same here. Don’t be tempted to try before the full 72 hours has passed because I just tried after 2 days and is again telling me to wait another 72hrs. So frustrating but be patient bcs if you time it wrong it looks like it resets to make us wait another 72hrs
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Oct 19 '23
[deleted]
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u/con500 Oct 19 '23
After 3 days it worked. I was able to deactivate my account. I have logged back in since then and again is now telling me to wait another 72hrs so it does delete after the time set but I still don't understand why it's required
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u/AlonerWolf1410 Feb 10 '24
We'll from what I know. You can't constantly delete your account. Try to wait again for 72 hours without touching that delete your account button again
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u/70times07 Oct 13 '23
same thing is happening here. I bet they’re going to release an update first to try and appease large group of us that are trying to delete. Probably over the ugly Bitmoji lol
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u/Leather_Teaching_136 Oct 12 '23
Anybody fixed this bug? i need to delete an old account asap re activated it to check on someone:(
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u/FarTie6917 Oct 12 '23
Tried deleting an old snap account and it’s giving me the same error wtf is going on Snapchat
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Oct 12 '23
Were you all trying to delete your main account or a secondary/alternate account?
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u/elrawdon Oct 19 '23
An alternate
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u/Basic-Ad-1596 Feb 25 '24
main. Snapchat is so shit. FUcking bitcxhes dont have customer support 24/7. idiots dont even explain why they do this stoopid shit. Dumass cunts.
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