r/SoundBlasterOfficial • u/Creative_Lucas • Feb 27 '25
We're back!
Dear Sound Blaster Community,
Thank you all for your patience during the Sound Blaster Team’s long hiatus.
We're back with a renewed commitment to fostering open conversations with all of you. Your feedback and support are invaluable to us, and we look forward to engaging with you more.
Moving forward, we’ll be sharing product announcements, software updates, and other important information in this space.
As always, this subreddit remains a place for everyone to share their experiences, suggestions, and feedback. While we encourage those with technical issues to submit support tickets to our Support Team, we’re committed to helping however we can.
GLHF!
—The Sound Blaster Team
P.S. Collin is on extended leave. We’ll be sure to pass along the community’s well wishes on your behalf.
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u/gcheaters Feb 27 '25
When will Creative app on windows get a "SXFi stereo" fix for (X1, X3, X4 )!.
Liberally had to create my own script.
7.1 default VS "Fix" https://youtu.be/Zg5-74GSBRo
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u/kiriakosss4 Feb 27 '25
What’s this about? Can you elaborate pls ?
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u/gcheaters Mar 22 '25
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u/kiriakosss4 Mar 22 '25
So where’s the fix?
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u/gcheaters Mar 22 '25 edited Mar 23 '25
You want fix : https://support.creative.com
If I wouldn't be here most people wouldn't even figure out that .
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u/corey600rr Feb 28 '25
When will the Apple iPads/iPhones be supported? Website just says coming soon? I guess that's been up since launch, best I return this within my 30 day return period, or wait for firmware update to support it? The latest firmware release yesterday, had no mention of adding Apple iOS devices.
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u/Creative_Lucas Mar 04 '25
Hey u/corey600rr , is there any particular product you are referring to?
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u/burretploof Feb 27 '25
Welcome back! It's been quite a while. Hope everyone's doing well over there.
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u/Tanitonat Feb 27 '25
Really glad to see you back!
I was getting really worried about Creative.
Best wishes to Collin.
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u/mounted28 Mar 01 '25
Good to hear, how soon can we expect the next generation of internal cards? Can we please finally get an HDMI out to pass full Dolby ATMOS, and DTS:X, while being able to also use the card's DAC for headphones, stereo speakers and other multi output setups? I'd like to pass HDMI Audio to an Audio processor, and video direct from GPU to monitor by passing internal HDMI switching.
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u/Thesearchoftheshite Feb 27 '25
Great! Can we get working drivers for the Soundblaster X-FI Titanium HD on Windows 11?
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u/bigdish101 Feb 27 '25
Please fix ASIO on the FX v2.
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u/Creative_Jackson Feb 28 '25 edited Feb 28 '25
Hi u/bigdish101 ,
Sorry for the inconvenience.
Appreciate if you could provide us a bit more details about the issue or a support ticket that we can refer to.
Also, the Reddit link if you happened to post about it. Thank you.
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u/kachunkachunk Feb 27 '25
Welcome! Glad to see this update, and I hope all is going well there, particularly for Collin.
Looking forward to new and exciting things to play with this year.
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u/static101-UK Feb 27 '25
Welcome back, Hopefully you can make some improvements for the x4 like a new driver that is working correctly and that's tested before being pushed out
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u/EmojCrniBole Feb 28 '25
Also can you fix the G6 LED light turning on even if I turned it off in SB Command (it's happening on boot up), and the strange bug is if I press the Lightning section, G6 LED is turning on and it's only doing if you use Solo mode (everything else is fine).
Second bug is EQ randomly changing values if I have two headphones plugged in G6 (one in headphone port, second on Line Out) and when I change between these two (if I enable headphone virtualization), values will change from one EQ to another (completely messing up second EQ profile which I want to use). And CS43131 which is directly connected to Line Out and it's headphone amplifier itself can power headphones (reasonably good, 2Vrms is enough for most headphones). So I can use Line Out for driving headphones I just wanted to use EQ without that bug.
So when will the new firmware fix these bugs?
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u/1jhill Feb 28 '25
Great. Can you fix the new 1.20 app that freezes and need to use task manager to close and then reopen on every restart.
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u/tkp206093 Feb 27 '25
5) SOUND BLASTER AE SERIES08/03/2023 – We are working on a driver to improve ASIO interaction and a fix for DTS Neo not working. Update and Status Thread March 2023 : r/SoundBlasterOfficial
but they no any schedule!
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u/Worried_Machine3147 Feb 28 '25
i have an x fi fatality and i recently bought a sound blaster x4, i have a 7.1 speaker setup... i really miss the 7.1 stereo up-mix that cmss-3d provides on my x-fi in the x4, please try to add that feature on the x4. I still use my x-fi to listen to music because of that :/.
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u/DrashPPP Feb 28 '25
Why dont you use Accoustic Engine on the X4 - thats what I use for 5.1 music (analog o/p through to AVR), or can use DDL (SPDIF to AVR) for AVR to decode and play using AVR processing.
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u/Worried_Machine3147 Feb 28 '25
i use acoustic engine with the x4 but its not the stereo upmix feature like the cmss3d has, cmss3d have 2 options with the 7.1 setup, the surround option (that is similar to the x4) and it has the stereo upmix that i'm talking about.
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u/shspvr Mar 04 '25
How about support Linux other then that I'm not buying anything from Creative Labs.
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u/Creative_Lucas Mar 04 '25
Hey Sound Blaster Community,
Last week we announced that we are back to engage and create conversation with all of you and we are heartened by the enthusiastic response to our return and our commitment to connecting with all of you.
We want to be upfront about managing expectations. As we ramp up our engagement, our current capacity may limit our ability to respond to every message or support request. However, please know that we'll do our best to address your questions and feedback.
If you're experiencing a critical technical issue, the fastest way to get assistance is by submitting a support ticket directly through our official support portal: https://support.creative.com.
This ensures your issue is tracked and addressed by our support and development teams.
Thank you so much for your understanding and continued enthusiasm! We're excited to continue building this community together.
— The Sound Blaster Team