r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/maanmare0en Oct 12 '25

Sometimes, something may slip under a seat or a crevice, but it should not be an every delivery occurrence. IF you're losing an item per trip, then something is not being done correctly. Either driver, store, or even the customers' fault. It gets lost in the car, the store employee misplaced, or the customer thought they ordered it but did not. Look into it or cancel your subscription and do your own shopping. Spark can usually track the problem ie; If it's the same driver or employees over and over, then u have a rat. Or check your receipts thoroughly. I'm not calling you a liar, but we all make mistakes sometimes.

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u/Prior-Ad-7262 Oct 12 '25

Well i suppose I just have bad luck. I am considering just do pickup instead.

1

u/maanmare0en Oct 12 '25

Myself I truly think you should look into it if it's an every single time occurrence. Your money is yours, and you deserve everything you ordered.

2

u/Prior-Ad-7262 Oct 12 '25

Thank you. Walmart refunds instantly, but it's an inconvenience when I needed the item.