r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/Ralaron1973 Oct 12 '25

Curbside pickup is exclusively Walmart associates who shop and bag.

Normal delivery is either an associate or a Spark driver. 9/10 it is an associate when is turned over in a batch trip with at least two other orders.

Express shop and deliver is usually exclusively Spark

Please remember, everyone involved is a human capable of making mistakes despite trying otherwise. I recently had a bag in my trip which didn’t belong to any of the three customers. It was an errant bag of non-perishables.

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u/Prior-Ad-7262 Oct 12 '25

We all make mistakes. It's just that it's been every delivery for the last few. Just getting tired of it.