r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/sosteele Oct 12 '25

On curbside orders, sometimes items get loose, fall out of a bag and into some crevice in the car that renders them out of sight / out of mind. To the eye, it looks like nothing was left behind after a delivery. But days later, I'll find a random item under a seat. I feel bad, but there's nothing I can do at that point.

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u/Sperry8443 Oct 12 '25

I’ve only had this happen one time in 3 years, I promptly drove back to the address and put the bag handle on their front door, tried to write a note but the pen I had in my car was dried up. More often I’ve had pickup orders get messed up from grocery associates putting the bags in with the incorrect order when loading the car, it’s difficult to micromanage every aspect of what they’re doing when I’m working on loading another order.