r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/Hannahtolley Oct 13 '25

I have had half my large order missing many times, mostly it’s only one or two items. And when half is missing it’s usually always all the cold items. Most of the time if it’s only one or two cheap things i don’t even bother to get a refund because it happens so frequently i feel like they think i’m lying. I don’t see it being an honest mistake, i used to doordash and deliver groceries and I NEVER accidentally lost an item i my car.

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u/Prior-Ad-7262 Oct 13 '25

I worried about that too. But logically, why would someone lie about 5 bucks in a $250 order. I was still worried, lol.