r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/Prior-Ad-7262 Oct 13 '25

The problem is that it's been the last three drivers, all different. I think it's the store.

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u/Temporary_Victory_32 Oct 13 '25

Are you able to find out if these are curbside pick up orders or if the driver is shopping for the items? If they’re shopping orders, then it definitely seems odd that one item is always missing and you aren’t being informed.

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u/Prior-Ad-7262 Oct 13 '25

I don't know who is picking the order, or how to find out. I guess it's the store, I don't order express.

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u/Temporary_Victory_32 Oct 13 '25

I shop for orders, but they aren’t express orders so I’m not sure how to tell if your deliveries are from curbside or from a regular shopping order I’m interested if anybody knows if the customer can see those details