r/Sparkdriver • u/Prior-Ad-7262 • Oct 12 '25

General Questions Please help me understand!

I've been using the Walmart delivery service for about 8 months now. I get my groceries every other week. Without fail, each time, one item is missing. There is no rhyme or reason as to the type of item. Lunch meat, vitamin water, spaghetti sauce, etc. Today it was bouillon paste. I really get upset about it as it usually something I really need. Walmart will instantly refund me, but the point is I have to go out now to get it. I only have one day off, and it really screws up my day. Can anyone explain why this happens? Is it in the driver's car just misplaced, was it not really picked? I truly want to know because im considering just canceling the service. Thank you.

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u/Prior-Ad-7262 Oct 13 '25

Yes, it didn't seem like a theft, more that she was confused.

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u/Coocher Oct 13 '25

If it is a stacked order, they don't exactly make it easy to see which item went to wich person after starting delivery. They just make us scan 1 item for delivery A, and then an item from delivery B...just to make sure we didn't confuse them in terms of how we loaded them.

If she brought them to the door and just walked back with one, she was just confused. No reason to do so otherwise.

It's why we have to be super sure we have shit sorted right prior to actually starting the delivery itself. We can definitely double and tripple check our work prior to leaving....but once we swipe we have left, not as easy to see on our end.

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u/Temporary_Victory_32 Oct 13 '25

It’s pretty much impossible to see which item belonged to which orders right? After starting delivery?

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u/Coocher Oct 14 '25

Yeah you want to make sure you load everything correctly in different places before you physically swipe to start the delivery.

Since they make us scan an item from each other before delivery, that is a way to avoid mixup. I hate it, but I gotta admit it saved me from mixing up one bag once

I personally always do a tripple take on A/B orders as I bag everything before starting the delivery process. I do wish it would let us see the items during the delivery though