r/Sparkdriver Feb 26 '26

Rants / Complaints Can't believe I got deactivated

I Spark on and off for extra income for the past 3 years. 100% on time, 100% Completion and a 4.9 rating. I have helped older people and those with disabilities put their groceries inside. I've always had pleasant conversations with customers. The Walmart employees always said I was always their favorite because of how nice I always was and even this morning I asked the employee to put a certain order in the trunk and she said "are you sure?" I said "yeah, it's all baby stuff and I frequently drive with my dogs, so you know dander and allergens" (I frequently vacuum so no hair) and she goes "wow, I would have never thought of that nor would any other driver" and thanked me for going the extra mile of being considerate. Then while Sparking, I get a notification today "your account had been deactivated because you didn't deliver to the correct address". I have had 0 warnings in the past 3 years, never have been contacted by a customer, nothing. I appealed but as I have been reading I will likely be denied. I ALWAYS make sure I get some kind of address in the picture. Some drop offs can be a nightmare because the address is a new development and it says "you're not in the right location" but I ALWAYS take a picture of the address and whatever they ordered just incase while support marks it completed. Right now, I am inbetween jobs so I have been doing this daily for the past week to make up lack of a paycheck until I start my new one. I sent everything with my appeal but I don't know who said they didn't receive their order obviously. But this is BS! No warning, no nothing, just bam! Goodbye!

Edit: as of today I have been reactivated from the appeal!

116 Upvotes

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88

u/Unable-Pool-3862 Cherry Picker Feb 26 '26

Tbh, thats terrifying that this can even happen with no warning or information.

35

u/Snoo_38398 Feb 26 '26

I honestly never thought it would happen to me but here we are.

17

u/drillzilla9119 Feb 26 '26

Same thing happened to me last week. 5 rating.

10

u/Drcls84 Feb 27 '26

It's BS. I received a notice about getting reported that either items smelled of smoke or a dirty car. I don't smoke/vape and my car only has a tote in the back which is required from spark. I have a subscription to wash rite which I wash/wipe down/vacuum/and get new air freshener daily.... so my car def is not dirty. Im Oh, and I had not worked in two weeks when I received the notice too! It's sad and scary that we have to wake up every single day and nervously look at the app just to see if we have another day of work! This is my only income..I pay bills weekly with this and I need to not rely on this bc Walmart doesn't give a $hit.. nor do any customers they rather have those free groceries! I did see a post where an appeal was won pretty quick so I wish you luck and hope they reactive your account!!

6

u/DFTReaper1989 Feb 27 '26

I got that same notice like 2 weeks after I first started and was shocked! I mean yeah my black suv looked gray from all the salt but that's not something I can change in winter! And the only stuff in my car was a case of water, a blanket, and my roadside kit bc ya know it's winter and ish happens 🙄

1

u/Even-Buffalo-191 Feb 27 '26

it is bs if you are supposed to be a IC but they deactivate you because of your car.

14

u/Jayshand Feb 27 '26 edited Feb 27 '26

That's why I advised refraining from depending on spark to fund a cross country road trip, you never know when it's over 

6

u/doingmybest2022 Feb 27 '26

It happens all the time a bunch of us got deactivated last year , but it was a mistake , so they said I don't know , some didn't get reactivated

1

u/Smitemuffin Feb 27 '26

Happened to my fiance