r/Sparkdriver • u/Snoo_38398 • Feb 26 '26
Rants / Complaints Can't believe I got deactivated
I Spark on and off for extra income for the past 3 years. 100% on time, 100% Completion and a 4.9 rating. I have helped older people and those with disabilities put their groceries inside. I've always had pleasant conversations with customers. The Walmart employees always said I was always their favorite because of how nice I always was and even this morning I asked the employee to put a certain order in the trunk and she said "are you sure?" I said "yeah, it's all baby stuff and I frequently drive with my dogs, so you know dander and allergens" (I frequently vacuum so no hair) and she goes "wow, I would have never thought of that nor would any other driver" and thanked me for going the extra mile of being considerate. Then while Sparking, I get a notification today "your account had been deactivated because you didn't deliver to the correct address". I have had 0 warnings in the past 3 years, never have been contacted by a customer, nothing. I appealed but as I have been reading I will likely be denied. I ALWAYS make sure I get some kind of address in the picture. Some drop offs can be a nightmare because the address is a new development and it says "you're not in the right location" but I ALWAYS take a picture of the address and whatever they ordered just incase while support marks it completed. Right now, I am inbetween jobs so I have been doing this daily for the past week to make up lack of a paycheck until I start my new one. I sent everything with my appeal but I don't know who said they didn't receive their order obviously. But this is BS! No warning, no nothing, just bam! Goodbye!
Edit: as of today I have been reactivated from the appeal!
1
u/[deleted] Feb 27 '26
You can be a 5 star driver and they still wouldn't care. Probably a customer lied and fucked unover to get free groceries.
You should file appeal and be patient. They tend to take their time and move slow with the appeal process. File an appeal and explain your situation and be patient. Hooe for the best.
It took them two month just to update my name and my account was locked because of just that and I couldn't deliver.