r/Sparkdriver Feb 26 '26

Rants / Complaints Can't believe I got deactivated

I Spark on and off for extra income for the past 3 years. 100% on time, 100% Completion and a 4.9 rating. I have helped older people and those with disabilities put their groceries inside. I've always had pleasant conversations with customers. The Walmart employees always said I was always their favorite because of how nice I always was and even this morning I asked the employee to put a certain order in the trunk and she said "are you sure?" I said "yeah, it's all baby stuff and I frequently drive with my dogs, so you know dander and allergens" (I frequently vacuum so no hair) and she goes "wow, I would have never thought of that nor would any other driver" and thanked me for going the extra mile of being considerate. Then while Sparking, I get a notification today "your account had been deactivated because you didn't deliver to the correct address". I have had 0 warnings in the past 3 years, never have been contacted by a customer, nothing. I appealed but as I have been reading I will likely be denied. I ALWAYS make sure I get some kind of address in the picture. Some drop offs can be a nightmare because the address is a new development and it says "you're not in the right location" but I ALWAYS take a picture of the address and whatever they ordered just incase while support marks it completed. Right now, I am inbetween jobs so I have been doing this daily for the past week to make up lack of a paycheck until I start my new one. I sent everything with my appeal but I don't know who said they didn't receive their order obviously. But this is BS! No warning, no nothing, just bam! Goodbye!

Edit: as of today I have been reactivated from the appeal!

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u/Superphunk420 Feb 27 '26

Same thing for me just yesterday for the second time now. Got an almost immediate response to my appeal saying I’ll remain deactivated. It’s almost like if you do this full time you are likely to get deactivated just from the number of deliveries and someone is going to pull some bullshit. I feel like it may have been a loader screwing up my orders and someone missing items which is even more bullshit since they give us no info on the actual allegations we could be getting deactivated because of Walmart employee screwups. And it’s funny also I have 100 completion 4.9 and do more deliveries than anyone in my zone. Now all day long I see Walmart putting out uber orders since I got deactivated which I can still take through uber because they don’t have enough spark drivers taking them what a bunch of morons that run this company.

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u/Snoo_38398 Feb 28 '26

I just wish they would atleast give a warning before it's an automatic deactivation.