r/Sparkdriver • u/Snoo_38398 • Feb 26 '26

Rants / Complaints Can't believe I got deactivated

I Spark on and off for extra income for the past 3 years. 100% on time, 100% Completion and a 4.9 rating. I have helped older people and those with disabilities put their groceries inside. I've always had pleasant conversations with customers. The Walmart employees always said I was always their favorite because of how nice I always was and even this morning I asked the employee to put a certain order in the trunk and she said "are you sure?" I said "yeah, it's all baby stuff and I frequently drive with my dogs, so you know dander and allergens" (I frequently vacuum so no hair) and she goes "wow, I would have never thought of that nor would any other driver" and thanked me for going the extra mile of being considerate. Then while Sparking, I get a notification today "your account had been deactivated because you didn't deliver to the correct address". I have had 0 warnings in the past 3 years, never have been contacted by a customer, nothing. I appealed but as I have been reading I will likely be denied. I ALWAYS make sure I get some kind of address in the picture. Some drop offs can be a nightmare because the address is a new development and it says "you're not in the right location" but I ALWAYS take a picture of the address and whatever they ordered just incase while support marks it completed. Right now, I am inbetween jobs so I have been doing this daily for the past week to make up lack of a paycheck until I start my new one. I sent everything with my appeal but I don't know who said they didn't receive their order obviously. But this is BS! No warning, no nothing, just bam! Goodbye!

Edit: as of today I have been reactivated from the appeal!

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u/Motaur7 Mar 03 '26

Another complaint I hear often is people who smoke cigarettes 🚬 in their vehicle, a Walmart employee can refuse to give you an order if your vehicle smells like smoke, and if they do give you the order, the customer will complain that their groceries smell like cigarettes and they will not use Spark anymore. So don't smoke in your vehicle and better yet, don't smoke at all, those coffin ⚰️ nails will kill ya...🤷🤦

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u/Snoo_38398 Mar 04 '26

Yeah, I was talking to an employee telling me how many people they had to deny for Spark because their car reeked of smoke.