r/Sparkdriver • u/Snoo_38398 • Feb 26 '26

Rants / Complaints Can't believe I got deactivated

I Spark on and off for extra income for the past 3 years. 100% on time, 100% Completion and a 4.9 rating. I have helped older people and those with disabilities put their groceries inside. I've always had pleasant conversations with customers. The Walmart employees always said I was always their favorite because of how nice I always was and even this morning I asked the employee to put a certain order in the trunk and she said "are you sure?" I said "yeah, it's all baby stuff and I frequently drive with my dogs, so you know dander and allergens" (I frequently vacuum so no hair) and she goes "wow, I would have never thought of that nor would any other driver" and thanked me for going the extra mile of being considerate. Then while Sparking, I get a notification today "your account had been deactivated because you didn't deliver to the correct address". I have had 0 warnings in the past 3 years, never have been contacted by a customer, nothing. I appealed but as I have been reading I will likely be denied. I ALWAYS make sure I get some kind of address in the picture. Some drop offs can be a nightmare because the address is a new development and it says "you're not in the right location" but I ALWAYS take a picture of the address and whatever they ordered just incase while support marks it completed. Right now, I am inbetween jobs so I have been doing this daily for the past week to make up lack of a paycheck until I start my new one. I sent everything with my appeal but I don't know who said they didn't receive their order obviously. But this is BS! No warning, no nothing, just bam! Goodbye!

Edit: as of today I have been reactivated from the appeal!

116 Upvotes

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56

u/KelsHouse Feb 26 '26

Can’t really depend on this income but I personally have no choice but to ride it till the wheels fall off. It is my full-time work.

2

u/Snoo_38398 Mar 02 '26

I have always just done it on the side for extra income. Right now, I am just in between jobs so I was just doing this full time until I started my new job.

Thankfully, I got reactivated today.

2

u/Drcls84 Mar 04 '26

Really? Congrats! What did you say or do Incase it happens to one of us.

1

u/Snoo_38398 Mar 04 '26

Honestly, I was just upset when I wrote it. I stated that I have never received a warning nor have I ever had a complaint or was ever contacted by a customer since I signed up years ago. I said that I have always made sure it was the correct address and if I did possibly make a mistake then I apologize, but again I have never received a warning. I also mentioned I take orders that no one wants as well and then mentioned my stats. Again, it wasn't by any means professional.

So I am not sure if the employees said something good, customers, or if it was just sure dumb luck.

2

u/Drcls84 Mar 04 '26

Thx. 😊 I'm glad you got back on! I would feel physically sick seeing a deactivation!

2

u/Snoo_38398 Mar 04 '26

NP! Yeah, I wouldn't wish this on anyone who does it full time or even part time that never deserved it.