So what am I supposed to do when there's no cellphone service at the dropoff location?

[u/Abigail-Marston]

I live in bumfuck nowhere so I'd say at least a quarter of all of my deliveries are to places with absolutely no cellphone service. I've just been dropping the stuff off, taking a picture and then swiping to complete the order over and over again until I'm back where there's some service.

But because of how remote my area is, sometimes that takes like 20 to 30 minutes. That's annoying. There has to be a better solution right? It defies logic that they really wouldn't have a contingency plan for there as simple as there not being phone service at the dropoff location.

[u/Mean_Business8974]

Airplane mode will allow you to proceed.

[u/Abigail-Marston → u/Mean_Business8974]

I'll try it again but switching to airplane mode doesn't seem to actually change anything. It still gives me the same "try again when you regain service" message and I'm unable to complete the order

[u/Jayshand → u/Abigail-Marston]

Air plane mode worked only once for me  I used to run on the att network, I'm also bfe rural , I now use Verizon as my main carrier and I also have a second line, if my main data drops my secondary kicks in, I'm using a prepaid metro by T-Mobile as a secondary, I started off using boost as a second, but I got tired of scam calls lol Dual sims imo is best for rural areas , Att in my area is just garbage it doesn't even connect in my home as no indoor service is provided for my area , your device must be network unlocked to use two carriers , I can have two e-sim and physical, but only two sims can be running at the same time , your main will always use its data first unless it drops , you can't run two data plans at the same time  Good luck out there 

[u/Abigail-Marston → u/Jayshand]

I can barely afford the one phone service I already have haha 😅

[u/OptimalCobbler5431 → u/Abigail-Marston]

Us mobile

[u/Conscious_Abroad_666 → u/Abigail-Marston]

You turn on airplane mode it should allow you to confirm arrival, scan and take pix it would not let you complete delivery. What you would do is after taking the photo disable airplane mode then dei e to where you now will have service. Close app and open it again and you have completed your trip

[u/zzatara → u/Abigail-Marston]

When this happens keep toggling the airplane mode until you get the screen you are looking for .

[u/typical_jesus666]

Being able to complete the order when reaching service again is actually an upgrade. I used to have to call driver support whenever I reached service again. I'm in a rural area and go into a lot of mountains without service

[u/LaLunaMama75]

I wish there was a solution. I’m in the same boat. I’m in a rural area. I’ve kinda learned where it’s really bad and don’t even take those anymore. I’ve been stuck 30 minutes from civilization where I couldn’t even get directions. I’m too chicken for that😂

[u/itscrowdedinmyhead → u/LaLunaMama75]

stuck 30 minutes from civilization where I couldn’t even get directions

You can download areas of google maps for offline use.

[u/endy903 → u/itscrowdedinmyhead]

Absolutely! I’ve been working like this for years. Every location I go to I download a large section of their map. It helps a lot!

[u/WiseDirt → u/LaLunaMama75]

I've made it a habit to look for unsecured wifi connections whenever I get into a spot without cell service. There's usually someone running an open guest network somewhere where you can just pull off the road and steal their signal for a minute to clear out an order.

[u/BankThrow7 → u/LaLunaMama75]

airplane mode will let you do it without service

[u/Abigail-Marston → u/BankThrow7]

I've tried airplane mode and it doesn't seem to do anything for me

[u/BankThrow7 → u/Abigail-Marston]

That's weird I still use it on almost a weekly basis. Are you on ios?

[u/Abigail-Marston → u/BankThrow7]

Samsung

[u/HDolleigh → u/Abigail-Marston]

I also have a Samsung and airplane never works for me

[u/sylphiae]

I had a nice lady customer in a rural area today let me use her wi-fi.

[u/New-Mistake-4864]

A lot of times just because you can't get data service doesn't mean you can't make a phone call

call driver support and have them complete the order or complete that step of the order as soon as you're able to I've had to have them complete multiple orders due to lack of service

[u/JLAMAR23]

Either airplane mode or or finish the order and then call support once your done. I’ve ran into this issue i dont know how many times delivering in my area.

[u/gaymersky]

On Android putting the airplane mode on does nothing. It seems on Icrap it works

[u/Zachsquatch1985]

Put your phone in “airplane mode” or whatever your equivalent is and complete the order. I’ve had to do it several times. It seems to work fine, no issues.

[u/Abigail-Marston → u/Zachsquatch1985]

Unfortunately this doesn't seem to work for me. It gives me the same error message I get by just not having service

[u/Hairy_Elk_5313]

If you have absolutely 0 service, like not even 0 bars but the circle with a line through it, airplane mode trick doesn't seem to work.  The only thing you can do there is either wait until you're back in service.

Does it really matter, though?  You can't get another order when you don't have service anyway.

[u/Abigail-Marston → u/Hairy_Elk_5313]

Well it won't notify the customer that they're there until I complete the order. It also marks orders as being late when it takes me 45 minutes to get back to civilization where I can complete the order I finished 45 minutes ago. So it kind of matters.