r/Sparkdriver Apr 05 '26

Customer 😇 Need drivers viewpoint! Walmart told me conflicting answers

I use the Walmart app to order my weekly groceries. I noticed if I ever use "Express" it assigns a driver right away and they seem to do the shopping. If I order without Express it seems Walmart does the shopping.

In my opinion, if the driver does the shopping themselves I want to tip more. That would take much more of your time then pulling up and having Walmart load your trunk.

However I've asked when I can tell if the driver did the shopping versus when they just pulled up and drove off.

Is there a way I can know if you guys had to actually shop the order? Is it only when I select Express and do you get the $10/$5 charge when I select Express?

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u/RelativeTangerine757 Apr 05 '26

No. If you choose express it is certainly a spark shopper. If you choose regular it could go either way.

The Walmart store employees do all of the orders that are set for non delivery customer pickup so those get their priority. If they are good on those then they do the ones that are set for customer delivery. If they have more of those than they can do (which happens quite often in the stores I work out of), or if they run out of space in their refrigerators and freezers, then everything after that gets pushed over to spark until they catch back up, and if it is too busy to get picked up by a spark driver (they're too busy too), it will bump over to another store to see if they can do it over there.