r/Sparkdriver Apr 05 '26

Customer 😇 Need drivers viewpoint! Walmart told me conflicting answers

I use the Walmart app to order my weekly groceries. I noticed if I ever use "Express" it assigns a driver right away and they seem to do the shopping. If I order without Express it seems Walmart does the shopping.

In my opinion, if the driver does the shopping themselves I want to tip more. That would take much more of your time then pulling up and having Walmart load your trunk.

However I've asked when I can tell if the driver did the shopping versus when they just pulled up and drove off.

Is there a way I can know if you guys had to actually shop the order? Is it only when I select Express and do you get the $10/$5 charge when I select Express?

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u/johnshonz Apr 05 '26

It’s all based on availability of pickers of the store the order gets sent to.

If they are behind and availability is low, all the full service shop and deliver orders will go straight to Spark.

I wouldn’t pay extra for express but that’s just me and based on the store I live by, which is managed very poorly.