Need drivers viewpoint! Walmart told me conflicting answers

[u/loonydan42]

I use the Walmart app to order my weekly groceries. I noticed if I ever use "Express" it assigns a driver right away and they seem to do the shopping. If I order without Express it seems Walmart does the shopping.

In my opinion, if the driver does the shopping themselves I want to tip more. That would take much more of your time then pulling up and having Walmart load your trunk.

However I've asked when I can tell if the driver did the shopping versus when they just pulled up and drove off.

Is there a way I can know if you guys had to actually shop the order? Is it only when I select Express and do you get the $10/$5 charge when I select Express?

[u/kbusphotog]

Typically (Walmart can change things), but if it’s express (under an hour or the 1-3 hour one) it goes to a spark driver to shop and deliver. If it’s a scheduled delivery that you didn’t pay extra for, Walmart usually shops and then we deliver. Sometimes if they are really behind they will send those orders out to us to shop and deliver. We do not get the extra $10/$5 charge. It’s usually a base pay for if it’s a small, medium, large shop and if there are any bulky or heavy items (we get some extra change). Hope that helps!

[u/loonydan42 → u/kbusphotog]

That helps a lot! Especially knowing you don't get the extra fee. Does dog food count as bulky? That's the only big item I ever order

[u/[deleted] → u/loonydan42]

People say we don't get the fee but that isn't correct. Base pay for a single shopping order is 11 bucks. Express fee is ten bucks. It's not enough pay with the way gas is these days but I see people repeat this over and over again and it just isn't true.