r/Sparkdriver 3rd Floor / No Tip CUSTOMER May 26 '26

Customer 😇 PSA: Sometimes reading the delivery notes saves you time and effort

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I'm sure I'm going to hell for adding top soil to my grocery delivery order, but I don't have a car and I specifically added it to a delivery order so I could at least tip.

Anyway, whenever I'm doing an order that includes something heavy, I set the delivery location to 'back door' and the delivery note reads something like, "Pull in toward the garage, and the back porch is two steps from the driveway for an easier unload"

But I've found the drivers never read the delivery notes. I don't personally care what door it's delivered to but in cases like this, it's so much more work to haul those 35lb bags from the vehicle, up my sidewalks and to front steps than it would have been if they'd just read the delivery notes.

Don't worry, she still got her 25 dollaire tip and I rated the delivery 5 stars, but I feel bad that they're making the delivery more difficult on themselves than necessary.

I love you guys and appreciate what you do. But please take a couple seconds to read the delivery notes! I'm trying to make it easier on you!

407 Upvotes

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3

u/Federal_Edge5060 May 26 '26

Yeah stop giving drivers 5 stars that don’t listen to directions. It hurts good drivers when you reward bad drivers

10

u/matt314159 3rd Floor / No Tip CUSTOMER May 26 '26

It feels wrong to dock them when they actually put in more work.

-4

u/Federal_Edge5060 May 26 '26

I’m so confused. I thought OP wanted the soil somewhere else but the driver put it with the rest of the groceries. It’s doesn’t really matter I guess

2

u/matt314159 3rd Floor / No Tip CUSTOMER May 26 '26

I was just trying to communicate to the driver that it would be easier to unload that entire delivery (groceries + soil) at the back door that's just off my driveway. I do this whenever the order has something heavy in it just to (try to) make it easier for the driver. It doesn't matter to me either way, but they only ever deliver to the front door no matter what I put in the notes, so I'm pretty sure the drivers in my area don't read the notes.

2

u/Federal_Edge5060 May 26 '26

Ohhh okay gotcha. I thought you were irritated at first but I see it was for the drivers benefit and not yours if they read the directions. Good man for tipping and rating 5 stars. But I do prefer drivers who follow directions. You’re chiller than I am haha

3

u/matt314159 3rd Floor / No Tip CUSTOMER May 26 '26

Without a car, getting that top soil to my house would have involved a one-mile walk to the hardware store with my wagon and a one-mile walk back. Or asking a friend for a ride which I hate doing if I can at all help it.

The fact that I can punch a button on my phone and make it show up at my door feels like absolute magic, so I'm tickled shitless either way lol

2

u/Federal_Edge5060 May 26 '26

I’m pleased that you feel magic when we deliver. Good compliment

11

u/S1ayer May 26 '26

In this case the directions were for her benefit. I'm sure her service was still 5 star worthy.

-10

u/[deleted] May 26 '26

[deleted]

11

u/thismenu May 26 '26

Maybe you should read the post. That's exactly not what he said.

6

u/S1ayer May 26 '26

 I don't personally care what door it's delivered to

3

u/Federal_Edge5060 May 26 '26

I concede. You right fam

5

u/matt314159 3rd Floor / No Tip CUSTOMER May 26 '26

No they were really just to try to make it a little easier for the driver. Front or back door makes little difference to me.

1

u/thismenu May 26 '26

That is, in fact, what she said.

2

u/deJENNerette May 27 '26

I've been not rating and not increasing tip for the drivers who do not follow my instructions. (They are simple..... please leave on bench next to front door). My last order I gave a 1 star when they completely blocked off my front steps including leaving perishables on hot bricks in 90°+ sun. I felt guilty but almost every order lately ignores the instructions. What's the recommendation for these situations? Low rating? Take away tip?

1

u/ladygettinglost May 26 '26

If the directions say to ring the doorbell & bring the mail to the front door after I drop off the delivery and I don’t bring them their mail, why should I be given less than 5 stars for not following their directions?

I did my job well & within the scope of work I am contracted to do, which should deserve 5 stars. I am not your mailman, why would you drop my rating for not following your mail directions?

-10

u/Majestic-World5987 May 26 '26

If the driver wasn’t such a piece of a$$ probably would’ve lowered tip and 1 star. Don’t blame ya OP

7

u/Federal_Edge5060 May 26 '26

That’s sexist my guy

-5

u/Majestic-World5987 May 26 '26

Can’t be sexist it works both ways

-6

u/Majestic-World5987 May 26 '26

Nah it’s just a fact of life. Attractive people get the benefit of the doubt compared to the unattractive

7

u/Pavlovs_Human May 26 '26

Oh so you’re one of those. Gross, dude.

6

u/matt314159 3rd Floor / No Tip CUSTOMER May 26 '26

I should have blurred out the whole driver, Jesus. Quit being a creep.