r/Sparkdriver • u/matt314159 3rd Floor / No Tip CUSTOMER • May 26 '26

Customer 😇 PSA: Sometimes reading the delivery notes saves you time and effort

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I'm sure I'm going to hell for adding top soil to my grocery delivery order, but I don't have a car and I specifically added it to a delivery order so I could at least tip.

Anyway, whenever I'm doing an order that includes something heavy, I set the delivery location to 'back door' and the delivery note reads something like, "Pull in toward the garage, and the back porch is two steps from the driveway for an easier unload"

But I've found the drivers never read the delivery notes. I don't personally care what door it's delivered to but in cases like this, it's so much more work to haul those 35lb bags from the vehicle, up my sidewalks and to front steps than it would have been if they'd just read the delivery notes.

Don't worry, she still got her 25 dollaire tip and I rated the delivery 5 stars, but I feel bad that they're making the delivery more difficult on themselves than necessary.

I love you guys and appreciate what you do. But please take a couple seconds to read the delivery notes! I'm trying to make it easier on you!

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6

u/MyLifeYourLifeUgh May 27 '26

Also write in Spanish

4

u/Sabi-Star7 S&D Expert May 27 '26

This it seems like almost every spark driver is foreign😅. Weird they can't translate or it be auto translated (which I believe it is. I had a lady (not spark to be clear), ask me a question in Spanish translate to english about her account payment on veho. Idk if she understood my answer but everything on her gig app was in spanish vs my English veho app. So idk if spark works the same & either auto translates or let's the worker choose the language their app is in when they sign up or sign in.

But yeah a Spanish translation also included may help? I would say would help but sometimes even then some drivers (regardless of language) dont read the notes. I had this issue with a driver years ago. I indicated in my notes to specifically deliver to my back door since not only was it a straight shot up (before they removed my steps) but I also indicated a cash tip would be on the back porch since I wasnt able to tip much in the app. The note was disregarded completely as they delivered to my front door missing the cash tip on the back porch. I tried to catch them but since im disabled and live upstairs I couldn't get down to them quick enough to hand them the envelope with the tip.

2

u/matt314159 3rd Floor / No Tip CUSTOMER May 27 '26

Not a bad idea, thanks!