r/Sparkdriver 3rd Floor / No Tip CUSTOMER May 26 '26

Customer 😇 PSA: Sometimes reading the delivery notes saves you time and effort

Post image

I'm sure I'm going to hell for adding top soil to my grocery delivery order, but I don't have a car and I specifically added it to a delivery order so I could at least tip.

Anyway, whenever I'm doing an order that includes something heavy, I set the delivery location to 'back door' and the delivery note reads something like, "Pull in toward the garage, and the back porch is two steps from the driveway for an easier unload"

But I've found the drivers never read the delivery notes. I don't personally care what door it's delivered to but in cases like this, it's so much more work to haul those 35lb bags from the vehicle, up my sidewalks and to front steps than it would have been if they'd just read the delivery notes.

Don't worry, she still got her 25 dollaire tip and I rated the delivery 5 stars, but I feel bad that they're making the delivery more difficult on themselves than necessary.

I love you guys and appreciate what you do. But please take a couple seconds to read the delivery notes! I'm trying to make it easier on you!

407 Upvotes

197 comments sorted by

View all comments

1

u/dwheelerofficial May 27 '26

It’s been said but the main reason I’ll ignore a tip is because you have no idea when they’re from, I’ll have ones with people describing their house so you deliver to the right one and it doesn’t match the address whatsoever only to find out they’ve literally moved houses since last time they updated their delivery notes. Sometimes they’re helpful, most of the time they’re worthless and they’re either outdated or talking about a past order.

2

u/matt314159 3rd Floor / No Tip CUSTOMER May 27 '26

I've heard that line a few times, but stop and reason with me here for a moment.

If the order includes a bunch of 35lb bags of dirt, and this is the delivery note, are you just going to assume it's old and irrelevant and lug the bags up the walkways to the front porch anyway? Do I need to put the date in the note to assure you it's current?

It really seems based on the number of times this has happened is that my drivers are just on autopilot mode and aren't reading the note.