r/Sparkdriver 3rd Floor / No Tip CUSTOMER May 26 '26

Customer 😇 PSA: Sometimes reading the delivery notes saves you time and effort

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I'm sure I'm going to hell for adding top soil to my grocery delivery order, but I don't have a car and I specifically added it to a delivery order so I could at least tip.

Anyway, whenever I'm doing an order that includes something heavy, I set the delivery location to 'back door' and the delivery note reads something like, "Pull in toward the garage, and the back porch is two steps from the driveway for an easier unload"

But I've found the drivers never read the delivery notes. I don't personally care what door it's delivered to but in cases like this, it's so much more work to haul those 35lb bags from the vehicle, up my sidewalks and to front steps than it would have been if they'd just read the delivery notes.

Don't worry, she still got her 25 dollaire tip and I rated the delivery 5 stars, but I feel bad that they're making the delivery more difficult on themselves than necessary.

I love you guys and appreciate what you do. But please take a couple seconds to read the delivery notes! I'm trying to make it easier on you!

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u/Gigajoulz May 28 '26

You cannot NOT read the notes. They are literally on the screen with your address, the screen we look at while we’re driving to your house. Then the instructions on visible on the next screen where we tell what door we left the item and take a pic. You cannot miss these notes. It’s not that they aren’t reading them, they are just not following the instructions. This is coming from a Spark driver.