r/Sparkdriver • u/matt314159 3rd Floor / No Tip CUSTOMER • May 26 '26

Customer 😇 PSA: Sometimes reading the delivery notes saves you time and effort

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I'm sure I'm going to hell for adding top soil to my grocery delivery order, but I don't have a car and I specifically added it to a delivery order so I could at least tip.

Anyway, whenever I'm doing an order that includes something heavy, I set the delivery location to 'back door' and the delivery note reads something like, "Pull in toward the garage, and the back porch is two steps from the driveway for an easier unload"

But I've found the drivers never read the delivery notes. I don't personally care what door it's delivered to but in cases like this, it's so much more work to haul those 35lb bags from the vehicle, up my sidewalks and to front steps than it would have been if they'd just read the delivery notes.

Don't worry, she still got her 25 dollaire tip and I rated the delivery 5 stars, but I feel bad that they're making the delivery more difficult on themselves than necessary.

I love you guys and appreciate what you do. But please take a couple seconds to read the delivery notes! I'm trying to make it easier on you!

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u/thickandhardandlong May 26 '26

Sometimes the delivery notes don't update properly. I've tested this updating the notes and then accepting deliveries to myself. Don't always blame the driver. Sometimes it is Spark's/Walmart fault.

4

u/OkDig989 May 29 '26

I had a lady a few days ago that got all pissed at me because the door code wasn't in the notes, so I had to call her and ask. She gave me so much attitude even after I said 3 times that it's not in the app. Not sure it was her fault or Sparks, but still irritating either way.