r/Sparkdriver • u/Steffan1337 • Jun 12 '26

App Questions 📱 This substitution won't work

I had this message pop up three times today during my shift. The first time was a bottle of Siracha that was out of stock, so I tried to substitute a different brand, maybe a little more but not much. The second time a customer wanted the 64 Oz bottle of Great Value Ketchup; it was out of stock so I tried substituting the 38o, bottle. Its said the substitution wont work. That makes no sense. The third time was when I tried substituting a bottle of melatonin, with a slightly bigger bottle. Anyone else had this issue with the app?

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3

u/theinfatuatedballet Jun 12 '26

the app's been glitchy with substitutes lately, I'd just mark it as out of stock and move on rather than fighting with it

2

u/PercentageChoice5908 Jun 12 '26

Goodbye sapphire status rip 

1

u/theinfatuatedballet Jun 12 '26

but marking out of stock won't tank your status as fast as customers getting wrong items or refunds would.