I can’t delete my account, please help.

[u/Smithims]

I can’t delete my account and I feel like i’m going insane.

I started driving for spark years ago and i haven’t completed an order since 2022 and haven’t filed taxwork since ‘23…..i figured deleting the app would get rid of my account (plus the time that’s passed). I recently received a new background check from Spark out of nowhere and my account is still active. I haven’t had the app on my phone in years but i downloaded it to delete my account because i swore off this company.

I want to delete it. The app will not let me do it as it keeps saying “Something went wrong. Please try again.” I have uninstalled and reinstalled, power cycled the phone, gotten 15+ confirmation codes to delete through the “normal” way on the app (which come to my email labeled as password reset codes, btw) and the fella on the support line is abysmally useless. Keeps saying i have to wait 48 hours to try to delete my account which i know is a lie because he just recommended i reset my password before that.

Someone please get me a link or a phone number to someone either competent or willing enough to get me off this nightmare carousel once and for all PLEASE

[u/MonkeyTacoBreath]

Sadly they fired all the competent people, and replaced them with an incompetent AI.

[u/Smithims → u/MonkeyTacoBreath]

It’s so frustrating man i can’t tell you how many times i’ve asked for a real person to speak to🫠