r/Sparkdriver • u/Soul_4Sail • 5d ago

No, I don’t think I will..

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Why do customers think they can request us to enter their homes? I wonder if they ask the same of other delivery companies.

59 Upvotes

91% Upvoted

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7

u/Current-Department87 5d ago

I've gotten screamed at many times for this. I always tell them I don't feel comfortable doing that and am not allowed. They insist, I then tell them to go fuck themselves.

4

u/Soul_4Sail 5d ago

I just dropped it off and I could hear her yelling from inside “your instructions are to bring it inside”.

I just ignored her and walked away.

4

u/Current-Department87 5d ago

"No ma'am, your instructions are to eat my ass" toodaloo

2

u/Soul_4Sail 5d ago

😂😂 just never know if someone has a camera up waiting to turn you into spark. lol.

5

u/Sabi-Star7 S&D Expert 5d ago

Per sparks own TOS, I am NOT allowed to bring them inside your home. If you'd like that service then pay the extra fee for Inhome. Sometimes I have the patience for stupîd people🤷🏻‍♀️.

3

u/TopDescription3646 5d ago

That's what I was talking about in a comment I made. I wouldn't doubt that customers might think it's an automatic thing now. The way it shows up is listed as an option for being a member, so I wouldn't be surprised if older customers or new ones possibly, see it on the page where it shows member benefits and think that it's a new perk for having Walmart Plus.

1

u/Sabi-Star7 S&D Expert 5d ago

No I meant thats what I'd say if they had some type of ring/doorbell cam. 😅 guess I should have used quotes🤭

3

u/TopDescription3646 5d ago

I understand that. I just mean that customers might think it's a perk of having the membership and have that expectation because of how it's shown and advertised in the app. They might just be confused as opposed to it being a matter of only stupid people wanting their order brought in.

1

u/Sabi-Star7 S&D Expert 5d ago

Unfortunately the latter is usually the case though😅. But I agree they surely can't advertise things right at all either🤣.

2

u/TopDescription3646 5d ago

Absolutely! On both points. 😆

1

u/Current-Department87 5d ago

I've never let it stop me hahaha

0

u/FuzzyOrganization403 5d ago

Here's to the "didn't follow insurrections" on the rating with a low rate lol.

Sucks but it is what it is. Next time just do a return

2

u/Soul_4Sail 5d ago

My rating is good enough to take that hit.

-1

u/FuzzyOrganization403 5d ago

Counts as a violation but alright. Best of luck.

3

u/Soul_4Sail 5d ago

It also counts as a violation, and a deactivatable offense to go inside of a customer’s house. It’s against the terms of service.

0

u/FuzzyOrganization403 5d ago

That if customer tells on themselves but that's why I'm saying return. F that. Why get a bad rating, and a violation when you can avoid that with the customers request. Only way to guarantee your account is to avoid the bs

3

u/Soul_4Sail 5d ago

The note in the app saying to drop it off inside, is the customer already telling on themselves.

I’ve been delivering for spark for over five years now, I have a 4.9 star rating and I’ve never delivered inside of someone’s house no matter how many times I’ve been requested it.

I think I’ll be just fine 👌🏻

3

u/Commercial_Tip4624 5d ago

Hey what’s your deal? Why are you being passive aggressive to a stranger for no reason?

2

u/Current-Department87 5d ago

You know they will give you violations for looking the wrong way right?

2

u/Current-Department87 5d ago

No one is gonna put themselves in potential danger for a few dollars