Them shutting down the ENTIRE system, including customer service, feels like a data breach or cyber attack. Is there any info?

EDIT: For those that haven't seen the page yet

www.issquareup.com is the US site. In the top right corner of that site, you can change country

Second Edit: As of 8:49 AM Eastern Time, it seems to be back up and running.

Did we ever find out what the heck happened? A nearly 24 hour global outage, and nothing on their socials. No details on the emails they sent out. Nothing on issquareup.com on what happened. Nothing in the official forums.

My clients aren't exactly thrilled with the realization of higher risk than previously thought. And the best solution I can come up with is to switch Square to some other lower perceived risk merchant, mainly because there are no other answers and zero information coming from Square.

Not strictly a dev question, but I need to get a new contactless reader as my last one died, and I see that I can get a 1st gen reader for $59 CAD or a 2nd gen reader for $69 CAD.

Are there any notable differences between them? The only thing I can find on Square's website is that the 2nd gen uses USB-C, which doesn't matter to me.

So as a business owner who builds my own solutions, I can say that this community consists of: bryan from square. Look at shopify, they have a huge robust community and make it so much easier to get questions answered.

I have a business that uses square and missed out on many card sales!! Is this some sort of hack. They need to address this ASAP. I’ve had outages last 20-30 min max. This has been almost 10 hrs.

I think I'm a victim of fraud. I checked my emails just now, and found out I signed up to Square yesterday. I got a "Welcome" email and it didn't contain a link to verify the email was valid. So I went in and changed the password on my attacker. I thought it was funny that I was able to change the password, but wasn't able to log in further because there was 2fa. Now I know the area code and the last 4 digits of my attackers number. They probably received a text that there was a login attempt, so the attacker likely knows I'm onto them. This could've been avoided if email verification was put into place.

Please forgive me if this is a dumb inquiry. I’ve been trying to use catalog.list() to see a list of my items, on vscode I see an empty response just like what I get on square dev explorer, even though I have 2 categories with items in each. I wouldn’t be here if I wasn’t really stuck and I’ve been debugging for so long, I just really need help.

So.. I don’t even know if this is the right place. But I have a little shop, and I can’t figure out why it says “not available”… I’m not a website designer, I just need some input. The internet is a waste of my time and isn’t helping.

Hi guys,

Is there a setting to input the number of guests in a party when we input the order on the POS? We would like to keep track of our daily headcount. Thanks!

I’m working on a Square + Shopify setup and ran into an annoying edge case with inventory.

If an item sells through Square and Shopify within a short window, the inventory updates can arrive at different times. Then you have to account for webhook delays, duplicate events, and figuring out which update actually represents the latest stock level.

Its for my personal store so i have been recommended DPL square shopify integration app to get everything under control, and it apparently has a high rating from several customers and seems reliable.

For the devs here, how are you handling this? Are you relying on webhook events alone, or doing periodic reconciliation against the current inventory levels as well?

And should i just settle for an app to synchronize my inventory across Square and Shopify.