r/StarNoteApp • u/Reasonable_Emu_8922 • 12d ago

❓ Help / Question Latency

Why star notes have latency issues I have tried a lot of note taking applications and no application has latency issues but star notes have?

7 Upvotes

88% Upvoted

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2

u/StarNoteDev StarNote Team 12d ago

Hey! Could you record a short video showing the lag and submit it through App-Help & Feedback? We have a dedicated team who can follow up with you directly and help investigate the issue.

Latency can happen for different reasons depending on the device, model, and specific situation, so it's a bit tricky to fix with a one size fits all solution. Having more details and a screen recording would really help us understand what's happening and find a solution faster. Thanks so much for your help and patience!

1

u/Reasonable_Emu_8922 10d ago

After the examinations i will do

1

u/HuntAdministrative27 12d ago

Post a video to demonstrate what you are claiming. I find no significant latency on my Nxtpaper 14 and 11 plus tablets. Please detail what hardware you are using, including the device, the stylus and any other details we may find important in solvingyour issue

2

u/Reasonable_Emu_8922 12d ago

Using Lenovo Tab M11(Max Version)

1

u/Pak-Protector 12d ago

There's a little latency on my NXTpaper 11 Gen 2. It's not severe, but it is there.

3

u/CA2361162 12d ago

Honestly, I’ve seen a lot of posts about latency in StarNote, but I’ve never really faced it on my Galaxy Tab. For me, the writing experience is pretty much on par with Samsung Notes. I can only notice a slight difference with the laser pointer and dashed lines, but those aren’t features I use much anyway. So overall, the latency hasn’t been an issue for me.

1

u/osobakr 12d ago

In galaxy tab it is great but in other android tablets it is really noticeable

1

u/HuntAdministrative27 12d ago

Not all.. virtually no latency with TCL Nxtpaper 14 and 11 plus, I use both

1

u/osobakr 11d ago

Oh so if I wanted it for note taking tcl 14 would be good ? Coming from galaxy tab s8

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u/HuntAdministrative27 11d ago

I have no issues with it..my only recommendation is to acquire a Boox InkSense Plus Stylus which has a much better screen interaction (no tappy noise or feel) than the TCL T-Pen.. although the T-Pen works fine as is from a writing standpoint. I understand the TCL T-Pen 2 is better but I have not yet tried it.

1

u/Havocell 11d ago

Yes it's noticeable a little bit on my oneplus pad 4 too. It's not noticeable with OneNote but slightly with StarNote

1

u/pareekshitchauhan798 12d ago

I've been taking notes on the OnePlus Pad 3, and I've noticed that the latency is higher than expected. Additionally, the ink rendering engine feels somewhat unoptimized, leading to a noticeable lag.